Ratings based on 141 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
I was given a room with a known water leak. I was awakened at 1:30 AM by water dripping onto the floor. I had made manager aware the previous morning of a water leak and assumed this would be fixed. It was not. I demanded another room for my last night stay which I received. I was also assured that I would be refunded for one nights stay. I was not There was no hot water in the shower of the new room and previous room had no hot water at the sink. I will not stay here again and caution those who do
Comment from Hotel Management
13 Nov 2024 by Nancy Y., Hotel Management
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6
by A verified traveler
Posted 28 Oct 2024
Location close to an orange line station and a 444 bus stop was great. Restaruant next door was covenient, as were a small market and a two doors down yet another diner.
Comment from Hotel Management
30 Oct 2024 by Brand Experience Team, Hotel Management
Hi William,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
27 Sep 2024 by Nancy Y., Hotel Management
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
by A verified traveler
Posted 26 Sep 2024
Clean
Comment from Hotel Management
27 Sep 2024 by Brand Experience Team, Hotel Management
Hi Traveler,Thank you for the amazing rating!! Maz K.#Team6
by A verified traveler
Posted 20 Sep 2024
I was pleasantly surprised by my room at this establishment. Clean, comfortable, nice tv, very comfy bed. Definitely no frills but it met my needs. I felt safe as a single woman staying there. I will book again
by A verified traveler
Posted 27 Aug 2024 on Hotels
Comment from Hotel Management
3 Sep 2024 by Brand Experience Team, Hotel Management
Hi Tracey,Thank you for the perfect rating!! Maz K.#Team6
by A verified traveler
Posted 18 Aug 2024
Comment from Hotel Management
24 Aug 2024 by VB, Hotel Management
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again
by A verified traveler
Posted 18 Aug 2024 on Hotels
Comment from Hotel Management
24 Aug 2024 by VB, Hotel Management
Hi Rene,We cannot wait to welcome you back soon for another visit.
by A verified traveler
Posted 9 Aug 2024
Places to eat within walking distance
Comment from Hotel Management
15 Aug 2024 by Brand Experience Team, Hotel Management
Hi Traveler,We cannot wait to welcome you back soon for another visit. Maz K.#Team6
by A verified traveler
Posted 3 Aug 2024
Comment from Hotel Management
24 Aug 2024 by VB, Hotel Management
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again
