Ratings based on 851 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
Great place but unfortunately the hot tub wasn’t working.
Comment from Hotel Management
11 Nov 2024 by Hilton Garden Inn Minneapolis/Bloomington, Hotel Management
Thank you for your feedback and for choosing to stay with us! We're glad you enjoyed the hotel overall, though we're sorry the hot tub was out of service during your visit. We appreciate your understanding and hope to have everything in top shape for your next stay.
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Hilton Garden Inn Minneapolis/Bloomington, Hotel Management
Thank you for staying with us and sharing your rating. We’d love to hear any specific feedback you have, as it helps us improve and enhance our guest experience.
by A verified traveler
Posted 26 Sep 2024
Love the hot tub
Comment from Hotel Management
30 Sep 2024 by Hilton Garden Inn Minneapolis/Bloomington, Hotel Management
Thank you for the perfect rating! We're so glad you enjoyed the hot tub. We hope to welcome you back for another relaxing stay!
by A verified traveler
Posted 25 Sep 2024
Jennifer at the Front Desk gave me such exemplary service with some Cell Phone issues I was having
that I will always return to this Hotel on every trip I
make to the Twin Cities
Comment from Hotel Management
27 Sep 2024 by Front Desk, Hotel Management
Hello Robert,We are so glad that you had a pleasant experience with us. Jennifer is an essential part of our team, and she will be glad to know that you enjoyed your stay. Thank you for staying with us and we will see you next time.
by A verified traveler
Posted 31 Aug 2024
Comment from Hotel Management
5 Sep 2024 by Hilton Garden Inn Minneapolis/Bloomington, Hotel Management
Thank you for the perfect rating! We're thrilled you had a great stay and look forward to welcoming you back on your next visit!
by A verified traveler
Posted 25 Aug 2024
Comment from Hotel Management
30 Aug 2024 by Hilton Garden Inn Minneapolis/Bloomington, Hotel Management
Thank you for reviewing your recent stay with us! We hope to have the opportunity to welcome you back for another exceptional stay on your next visit!
by A verified traveler
Posted 21 Aug 2024
Lobby-very clean neat. Hall carpets need cleaning or replace. Room 204, usb plug in by bed left side didn’t have power. Bath room very clean
Comment from Hotel Management
26 Aug 2024 by Hilton Garden Inn Minneapolis/Bloomington, Hotel Management
Thank you for your review and highlighting the positives and areas where we can improve. We’re glad you found our lobby and bathroom clean and neat. We appreciate your feedback about the hallway carpets and the USB plug in your room, and we'll address these issues. We hope to welcome you back for an even better experience next time!
by A verified traveler from L anse
Posted 11 Aug 2024
Very clean and comfortable. close to Mall and attractions Excellent food
Comment from Hotel Management
13 Aug 2024 by Hilton Garden Inn Minneapolis/Bloomington, Hotel Management
Thank you for your glowing review! We're delighted you enjoyed our clean, comfortable accommodations and convenient location near the Mall and attractions. It's great to hear you loved our food as well. We look forward to welcoming you back on your next visit to Bloomington!
by A verified traveler
Posted 27 Jul 2024 on Hotels
Comment from Hotel Management
29 Jul 2024 by Hilton Garden Inn Minneapolis/Bloomington, Hotel Management
Thank you for taking the time to review our Hilton Garden Inn Minneapolis/Bloomington! We’re glad to hear you had a positive experience. If you have any specific feedback or suggestions on how we can make your next stay even better, we’d love to hear them. We hope to welcome you back soon!
by A verified traveler
Posted 22 Jul 2024
Decent hotel if you have a car or are looking to Uber everywhere. Lots of good restaurants about 10 mins away by car, with only a couple of walkable options. Property has had some updates, room was clean, staff were friendly. Some updates (elevators) were skipped and the hot tub was out of order during our stay. Breakfast should have been included for what we paid. Staff was great though.
Comment from Hotel Management
22 Jul 2024 by Hilton Garden Inn Minneapolis/Bloomington, Hotel Management
Thank you for your detailed review and for choosing the Hilton Garden Inn Minneapolis/Bloomington. We're glad to hear you found our rooms clean and our staff friendly. We appreciate your feedback on the updates, hot tub, and breakfast options. Your comments help us improve, and we'll address these areas to enhance future stays. We hope to welcome you back soon.
