Ratings based on 966 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Jan 2025
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Comment from Hotel Management
21 Jan 2025 by Chelsea H, Assistant General Manager, Hotel Management
Thank you so much for your thoughtful review! We’re thrilled to hear you had a positive experience overall. We always strive to improve, so if there’s anything specific we can do to make your next experience even better, please don’t hesitate to let us know. We truly appreciate your feedback and look forward to serving you again soon!
by A verified traveler
Posted 21 Jan 2025
Love the hotel. Very clean and great staff. I would stay here every time. It's perfect for visiting your child at UM
Comment from Hotel Management
21 Jan 2025 by Chelsea H, Assistant General Manager, Hotel Management
Thank you so much for your kind words! We’re thrilled to hear that you loved the hotel and had a great experience with our staff. It’s wonderful to know that our location was perfect for your visit. We look forward to welcoming you back for your next trip to UM. Your feedback means a lot to us, and we can’t wait to have you stay again!
by A verified traveler
Posted 20 Jan 2025
A good place downtown. Room rate was good, but by the time you pay for the convenience of being downtown (parking, etc.) it is of course more expensive, but still competitive with other hotels in the area.
Had some "merrymakers" late at night but staff was very prompt at dealing with the situation.
Room was clean and comfortable, though we're some little items that appeared cheap or hasty.
All in all, a good place to spend a night! I would definitely come here again.
Comment from Hotel Management
21 Jan 2025 by Chelsea H, Assistant General Manager, Hotel Management
Thank you so much for your thoughtful review! We’re thrilled to hear you had a positive experience overall. We always strive to improve, so if there’s anything specific we can do to make your next experience even better, please don’t hesitate to let us know. We truly appreciate your feedback and look forward to serving you again soon!
by A verified traveler
Posted 20 Jan 2025
Not the property’s fault but there was a fight outside at about 1:30 AM with lots of yelling and screaming. Woke me up and didn’t sleep well
Comment from Hotel Management
21 Jan 2025 by Chelsea H, Assistant General Manager, Hotel Management
Thank you for sharing your feedback, and we sincerely apologize for the disturbance you experienced. While we understand that noise outside the property is beyond our control, we take your comfort seriously, and we’re truly sorry that it impacted your stay. We’ll certainly be mindful of your experience and continue working with local authorities to ensure a peaceful environment for all our guests. We hope to have the chance to welcome you back for a more restful visit in the future.
by A verified traveler
Posted 14 Jan 2025
Comment from Hotel Management
14 Jan 2025 by Chelsea H, Assistant General Manager, Hotel Management
Hi Jennifer - I'm sorry to hear that you scored our hotel low. We would love to chat to see what we could do better.
by A verified traveler from Wildwood
Posted 7 Jan 2025
Best place to stay for athletic events. So convenient. Love the relaxing lobby
Comment from Hotel Management
7 Jan 2025 by Chelsea H, Assistant General Manager, Hotel Management
Hi Curtis, thank you for the great review. We appreciate the feedback.
by A verified traveler from Mukwonago
Posted 5 Jan 2025
Comment from Hotel Management
6 Jan 2025 by Chelsea H, Assistant General Manager, Hotel Management
Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet expectations. We take all reviews seriously and will address your concerns to ensure a better experience in the future. If you'd like to discuss your stay further, please don't hesitate to reach out to us directly.
by A verified traveler from Middleton
Posted 2 Jan 2025
Great. Always enjoy the Graduate. Thank you.
Comment from Hotel Management
4 Jan 2025 by Chelsea H, Assistant General Manager, Hotel Management
Andrew- thank you for the review and the kind words. We are so happy you chose us to be your home away from home. We hope to see you again.
by A verified traveler
Posted 28 Dec 2024
Beautifully designed, cabin cozy property on the campus of University of Minnesota. Good restaurant with elevated comfort food. Friendly staff too.
It was very quiet because we were there during Christmas break…. The campus was almost eerily quiet.
Comment from Hotel Management
29 Dec 2024 by caleb, Hotel Management
thank you for staying with us! we were happy to host you on these quiet days. hope to see you again soon!
by A verified traveler
Posted 24 Dec 2024
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Comment from Hotel Management
26 Dec 2024 by Chelsea H, Assistant General Manager, Hotel Management
Thank you for sharing your wonderful feedback! We're thrilled to hear that you enjoyed your stay at Graduate Minneapolis.
