Ratings based on 869 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
Great service. Checked in 9n xmas eve, very smooth. Thanks
Comment from Hotel Management
2 Jan 2025 by Kyle, Hotel Management
Hi Michelle! Thank you for the great review and feedback! We're glad to hear everything went well during your stay and we hope you will come back and stay with us again soon.
by A verified traveler
Posted 24 Dec 2024
Comment from Hotel Management
2 Jan 2025 by Kyle, Hotel Management
Hello John! Thank you for taking the time to leave us a review! We appreciate you staying at the Best Western Plus Shoreview, we hope you will come back and stay with us again soon.
by A verified traveler
Posted 22 Dec 2024
Rooms are comfortable and amenities are well maintained
Comment from Hotel Management
2 Jan 2025 by Kyle, Hotel Management
Hi Candice! Thank you for taking the time to leave us a review and for sharing your feedback. We're glad you enjoyed your stay and we welcome you back soon!
by A verified traveler
Posted 15 Dec 2024
It met all my.needs and expectations
Comment from Hotel Management
20 Dec 2024 by Kyle, Hotel Management
Hi Daniel! Thank you for taking the time to leave us a great review. It's great to hear everything met all your needs, we hope you come back and see us soon!
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
30 Nov 2024 by Kyle, Hotel Management
Hi Aleasha! Thank you so much for leaving us this great review! We are so glad you enjoyed your stay at Best Western Plus Shoreview, we hope you come see us again soon!
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Kyle, Hotel Management
Hello Ann! Thank you for taking the time to leave us a 5/5 review! We appreciate you choosing to stay with us and hope to see you again in the near future!
by A verified traveler from Shoreview
Posted 18 Nov 2024
I checked in late at 12:15 AM and called the front desk number I found on line because no one was there to let me in, entrance door on autolock, until I called the number. The front desk clerk came out and helped me check in. Room was clean except the ice bucket had a leftover melted bag of water in it and the ice machine was hard to find and would not work to produce ice. It's 1 AM now and no one up front to tell about the ice machine.
Coffe good in breakfast bar in am. Thank you.
Comment from Hotel Management
19 Nov 2024 by Kyle, Hotel Management
Hi Beth! Thank you for taking the time to share your feedback with us! I apologize about the ice bucket and ice machine. I have shared this feedback with our team so we can continue to improve and create a better guest experience for future guests. Thank you again for taking the time to share your feedback!
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Kyle, Hotel Management
Hi Aleasha! Thank you for the 5 star review! We appreciate you staying with us at the Best Western Plus Shoreview. We hope you come back and see us again soon!
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Kyle, Hotel Management
Hi Aleasha! We truly appreciate you taking the time to leave us this great review. We hope you come stay with us again in the near future!
by A verified traveler
Posted 9 Nov 2024
Excellent place for a stay.
Comment from Hotel Management
19 Nov 2024 by Kyle, Hotel Management
Hello James! Thank you for taking the time to leave us this great review! We hope you come see us again in the near future!
