Ratings based on 1,417 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Sep 2024
by A verified traveler
Posted 17 Sep 2024
It was an overall really great experience for us!!!
by A verified traveler
Posted 17 Sep 2024
clean rooms friendly staff .. free breakfast .. overall good place
Comment from Hotel Management
17 Sep 2024 by General Manager, Hotel Management
Dear Clint,We appreciate you sharing your experience at Best Western Plus Bloomington Hotel with us. With clean accommodations and friendly service, you can always depend on us for a pleasant stay. We trust that our complimentary breakfast helped start your day on a positive note. It was a joy having you here, and we look forward to having you join us again in the future.
by A verified traveler
Posted 16 Sep 2024
A short easy walk to Mall of America to catch metro if needed. You can arrive and park your vehicle and walk for food/shopping and metro to get downtown minneapolis.
Comment from Hotel Management
17 Sep 2024 by General Manager, Hotel Management
Dear Marnie,Thank you for sharing your feedback with us! We're glad you enjoyed the convenience of our location, especially our easy access to the Mall of America and the metro. It was a pleasure having you here, and we hope to welcome you back to Best Western Plus Bloomington Hotel for another excellent getaway in the future.
by A verified traveler
Posted 16 Sep 2024
All aspects were well very good
Comment from Hotel Management
16 Sep 2024 by Greg, Hotel Management
Thank you so much for your rating! We're thrilled to hear that our customer service, room amenities, and breakfast exceeded your expectations. Your feedback means the world to us, and we’re delighted to know you had such a positive experience.We hope to have the pleasure of welcoming you back soon for another exceptional stay!
by A verified traveler
Posted 15 Sep 2024
Good location
Comment from Hotel Management
16 Sep 2024 by Greg, Hotel Management
Thank you so much for your rating! We're thrilled to hear that our customer service, room amenities, and breakfast exceeded your expectations. Your feedback means the world to us, and we’re delighted to know you had such a positive experience.We hope to have the pleasure of welcoming you back soon for another exceptional stay!
by A verified traveler
Posted 13 Sep 2024
This was a great hotel, very clean. Only complaint was that there was no housekeeping between days, no one took out the garbage or made our beds…fresh towels ect. Not a deal breaker but a nice convenience when staying in a hotel. I had to empty the garbage outside in a larger can. Also. No one specified on checkin the breakfast hours, so the first day we missed it. A IHOP was close by but that was a $40USD mistake sleeping in. Overall, i would give the hotel 4/5 stars. Would have been 5 if there was housekeeping
Comment from Hotel Management
16 Sep 2024 by General Manager, Hotel Management
Dear Gillian,Thank you for your detailed feedback! We’re glad you deemed our hotel clean and had a great experience overall. However, we apologize for the inconvenience you described. Rest assured, your feedback is vital, and we will work to ensure more transparent communication and better convenience for our guests. We hope to welcome you back in the future and provide an even better experience.
by A verified traveler
Posted 13 Sep 2024
by A verified traveler
Posted 13 Sep 2024
by A verified traveler
Posted 11 Sep 2024
Best Western Plus was clean and quiet. The beds were comfortable.
Comment from Hotel Management
16 Sep 2024 by General Manager, Hotel Management
Dear Patricia,Thanks for your kind comments. It's wonderful to know that our clean and quiet property were highlights of your stay. We hope you consider staying with us again.
