Ratings based on 988 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Best Western team., Hotel Management
Thank you !
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Best Western team., Hotel Management
Thank you for your stay!
by A verified traveler
Posted 28 Oct 2024
We enjoyed our stay. The staff was friendly and efficient.
Comment from Hotel Management
29 Oct 2024 by Best Western team., Hotel Management
Thank you for staying with us.
by A verified traveler
Posted 27 Oct 2024
The building was older, but the rooms have been remodeled. The pool area has new tables and chairs. Hot tub was functioning, but could have used a vacuuming to get some sand off the bottom. Breakfast was fine, juice machine was out of order. Vending machines were slim picking and took some money from us, but I guess that could happen anywhere. It's a good budget stay hotel.
Comment from Hotel Management
29 Oct 2024 by Best Western team., Hotel Management
Thank you for your feedback. we will improve. Thank you.
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
26 Oct 2024 by Best Western, Hotel Management
Thank you for your stay with us.
by A verified traveler from Winnipeg
Posted 22 Oct 2024
We stayed here for a weekend of shopping and to go to a Vikings game. The hotel, although older, has been refreshed and renovated. Staff were friendly and welcoming. The common areas were clean and well maintained. We had a King room which was clean and comfortable. The bed was really comfy and the linens were nice. Shower pressure was a lot that rivals our pressure washer at home with plenty of hot water to go around. Our bed was made everyday, garbage's were changed, and we got new towels which was a nice treat. We did have a room away from the elevator and we were glad we did because I think it would have been louder having stayed closer to that. I did notice a few paint chips around the window that were missed as well as an electrical outlet cover was missing but that didn't deter us from the overall stay. The only thing we were disappointed with was the breakfast. It was decent for us for the three mornings we were there, but it was repetitive. Waffles, bagels, bread for toast, muffins, cereal, yogurt, apples, instant oatmeal, sausages, and not the greatest of eggs were served. I don't personally eat a large breakfast, and the bagels and yogurt were fine for me, but anyone wanting anything more would be disappointed. Juice machine was broken the entire time we were there so our only option was water coffee, tea, or hot chocolate. Again, not a big deal as we had coffee and water, but it would have been nice to have some juice. Overall it was a great stay for our needs.
Comment from Hotel Management
26 Oct 2024 by Best Western, Hotel Management
Thank you for your feedback. we will try our best to improve in the area we need to. Thank you.
by A verified traveler
Posted 17 Oct 2024
In disrepair. Carpets old and stained. Blood on the bedspread. Bed skirt/mattress pad ripped. Heater/fan by the window was dirty and looked mouldy. Loud constant sound like a submarine. Only good thing was bed was somewhat comfortable. On the wall by the hot tub, it was peeling and falling off. The staff were very helpful when i wanted a refund for 2 nights.
Comment from Hotel Management
26 Oct 2024 by Best Western, Hotel Management
Thank you.
by A verified traveler
Posted 8 Oct 2024
Property is under construction But Rooms were clean and Staff was Excellent
Comment from Hotel Management
12 Oct 2024 by Best Western team., Hotel Management
Thank you. We are trying our best.
by A verified traveler
Posted 6 Oct 2024
Great attitude and safety.
Comment from Hotel Management
12 Oct 2024 by Best Western team., Hotel Management
Thank you for staying with us.
by A verified traveler
Posted 2 Oct 2024
Room was clean and smelled good. Staff checking us in were nice and professional. Only thing I wished is that their breakfast area was cleaner and stocked.
Comment from Hotel Management
12 Oct 2024 by Best Western team., Hotel Management
Thank you for your feedback.
