Ratings based on 574 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Dec 2024
Excellent service
by A verified traveler
Posted 22 Dec 2024
Disturbance caused by the noise at next doors and premises construction next to Little Hoi An. The room is a bit small and the room amenities are quite old. Hotel is at convenient location.
by A verified traveler
Posted 6 Dec 2024
Can't rave enough about this hotel!! Was in Vietnam for 2 weeks and travelled from south to north and this specific hotel was BY FAR our favourite out of all of them!! The staff were amazing, friendly, helpful (fantastic english too!!), the property was very clean, our room's view was gorgeous, the food was ample and great, the service was phenomenal. My sister in law had her birthday the day AFTER we left, yet the staff still gathered together and brought her a little birthday cake (while singing happy birthday) at breakfast on the day we were leaving! Location is fantastic, it was quiet and rooms were just lovely (with a balcony)! Make a point to use their bicycles and go for a lovely bike ride to the beach - only about 5km each way and takes you through rice fields.
Comment from Hotel Management
10 Dec 2024 by Kate, Hotel Management
Dear Wayne , Greetings from Little Hoi An . A boutique hotel and spa! We are honored to have you as our guest, and your glowing review has filled our team with pride. Knowing that you had an excellent stay and appreciated the value of our hotel brings us great joy. Your feedback is truly appreciated and will contribute to maintaining the highest quality services at our hotel. We're delighted that you're enjoying your holiday, and we look forward to serving you again on your next visit, where you can experience the pleasant and amazing innovations of our hotel. Thank you for taking the time to share your experience. Sincerely Yours,Kate (Ms.)Front Office Manager
by A verified traveler
Posted 23 Nov 2024
Staff here were very pleasant and happy to help. Breakfast was hreat and they changed it up every day. Location was excellent as most places we wanted to go to were within 15 min walk.
Comment from Hotel Management
24 Nov 2024 by Kate, Hotel Management
Dear Hannah ,Warmest greetings from our service - Little Hoi An. A Boutique Hotel & Spa!We really appreciate your comments regarding your stay at Little Hoi An. It is always a pleasure to receive such positive feedback. As a boutique hotel in the center of Hoi An Ancient Town, we strive to provide accommodations and service that meet and even exceed the expectations of our guests. It is wonderful to hear that the room exceeded your expectations and provided the level of comfort you desired.Thank you again for sharing your experience, and we look forward to welcoming you again to Little Hoi An with love from “Heart of the Locale”.Kind Regards,Kate (Ms.)Front Office Manager
by A verified traveler
Posted 23 Nov 2024
Lovely hotel very close to old town. Staff went out of their way to make everything perfect for us.
Comment from Hotel Management
24 Nov 2024 by Kate, Hotel Management
Dear Georgina , Thank you for sharing such a motivating review. We are delighted that you had a wonderful stay. Your compliment on our staff service is highly appreciated. The support of our guests is extremely rewarding for our team. We will certainly share your comment with our team. It gave us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest future. Kind regards, Kate (Ms.)Front Office Manager
by A verified traveler
Posted 19 Nov 2024
We had a great stay at this wonderful little hotel. Staff were extremely friendly and helpful. We were welcomed with a drink and small snack at check in, which was a nice touch. The location is pretty much perfect - steps away from old town but just far enough that you’re not kept up by the festivities. The exterior of the hotel is very cute and quaint. Pool and gym were small but nice, breakfast was good and enough variety for everyone to find something they like. Room was spacious and nicely furnished, with comfortable beds and linens. Only thing I’d note is that the soundproofing of the room was lacking, sound seemed to travel from other rooms and the hall. Not enough to seriously disturb our sleep, but just something to note, especially for the light sleepers out there. Overall we had a really positive experience and would stay again. Thank you!!
Comment from Hotel Management
24 Nov 2024 by Kate, Hotel Management
Dear Erin ,We are delighted to know that you had a wonderful stay. Your support is highly appreciated and your compliments are the biggest reward to our team. Thank you for sharing such a motivational review. It was our great pleasure to be at your service We are sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. We will take noted your negative feedback carefully and find the best way to make our customer more comfortable We look forward to another opportunity to host you at our property Thank you once again for choosing our hotel for your stay in Hoi An.With all my warm regards, Kate (Ms.)Assistant Front Office Manager
by A verified traveler
Posted 5 Nov 2024
Nice hotel, close to old town, but a little removed from the madness of people trying to sell you things and the crowded streets of Hoi An!! We were here for about 48 hours and that was enough time to see the town and what’s on offer. The hotel has great customer service and nice breakfast!
Comment from Hotel Management
5 Nov 2024 by Kate, Hotel Management
Dear Belinda , Thank you very much for your excellent review. We are glad that you’ve enjoyed your time with us and your feedback serves as such an incredible encouragement to all our staff at the hotel. We love to welcome you back in the future.Warmest regards,Kate (Ms.)Assistant Front Office Manager
by A verified traveler
Posted 26 Oct 2024
The place is amazingly clean, great location. However the best thing above anything is the staff’s service, they are caring and polite, always , always, always willing to help and provide assistance . Kate is a great manager.
Comment from Hotel Management
5 Nov 2024 by Kate, Hotel Management
Dear Reinaldo ,Thank you for sharing such a motivating review. We are delighted that you had a wonderful stay. Your compliment on our staff service is highly appreciated. The support of our guests is extremely rewarding for our team. We will certainly share your comment with our team. It gave us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest future. Warmest regards,Kate (Ms.)Assistant Front Office Manager
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
24 Oct 2024 by Kate, Hotel Management
Dear Melina, Thank you very much for your excellent review We are glad that you’ve enjoyed your time with us and your feedback serves as such an incredible encouragement to all our staff at the hotel. We love to welcome you back in the future.Warmest regards,Kate (Ms.)Assistant Front Office Manager
by A verified traveler from Perth
Posted 20 Oct 2024
Little Hoi An is an amazingly delightful boutique hotel. My husband and I stayed 6 nights in Oct 2024 and only have positive things to say. From the moment we arrived we were made to feel welcome. I was not well and for the first 3 days, the hotel staff went out of their way to look after me. The room was gorgeous. Breakfast was plentiful and delicious. The hotel is within easy walking distance of all Hoi An has to offer. We will be back as this hotel is one that you never forget….staff are amazing. Highly recommended. We are an Australian couple in our 60’s.
Comment from Hotel Management
22 Oct 2024 by Kate, Hotel Management
Dear Sophie ,Thank you for your kind feedback. We are delighted to hear that you had a great experience during your stay at our hotel.We take pride in providing personalized hospitality and ensuring that our guests feel welcome and well taken care of. Our dedicated staff is always ready to assist with any needs or inquiries, and we are thrilled to know that their helpfulness and friendliness left a positive impression on you.We strive to offer comfortable and well-appointed rooms to ensure our guests have a pleasant stay. It is wonderful to hear that the room exceeded your expectations and provided the level of comfort you desired. Thank you once again for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. If you have any further comments or requests, please do not hesitate to let us know.Warm regards, Kate (Ms.)Assistant Front Office Manager
