Ratings based on 989 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
Sad that the pool was closed for a major holiday, but a staff member (Tessa) was great and was a huge help!
by A verified traveler
Posted 2 Dec 2024
Conveniently located in Minden. Everything is close by in walking distance. Rooms were a little nosie, the water pipes are loud, and air/heating units are loud! Couldn't get adjusted to right temperature so it was either too hot or cold.
Comment from Hotel Management
2 Dec 2024 by Holiday Inn Express and Suites Minden, Hotel Management
Thank you for sharing your experience with us. I want to apologize for the noises during your stay and Maintenance will be looking into this. We hope you will returning the future. Please feel free to contact the hotel directly, prior to your arrival. We want to make sure your stay is more pleasant.
by A verified traveler
Posted 27 Nov 2024
Very clean and easy access, nice grounds for our fur baby.
Comment from Hotel Management
30 Nov 2024 by Holiday Inn Express and Suites, Hotel Management
Thank you for your feedback. We are happy to hear the hotel experience meet your needs. We hope you will return and Thank You for staying with us.
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Hotel Management, Hotel Management
Thank you for the review, we appreciate your feedback.
by A verified traveler
Posted 11 Nov 2024
We enjoyed our stay.
Comment from Hotel Management
12 Nov 2024 by Holiday Inn Express and Suites, Hotel Management
Our guests feedback is very important to us. We appreciate your business and hope you will return in the future.
by A verified traveler
Posted 8 Nov 2024
Nice property but some of the guests were very loud.
Comment from Hotel Management
8 Nov 2024 by Hotel Management, Hotel Management
Thank you for the email, we appreciate your feedback. We do apologize for the inconvenience you experienced due to some of the guests being loud.
by A verified traveler
Posted 4 Nov 2024
We had 2 rooms for one night. It seems like this hotel was not ready to be opened. Our room, I had to fix the bathroom sink drain because the plunger was not connected. In my second room the toilet would not fill with water after flushing and it also had to be fixed by the occupant. All throughout the night we could hear people talking and music or tv playing. Like there was no sound proofing whatsoever in the walls. At times it sounded like people were working in rooms late at night. Definitely not worth the price!
Comment from Hotel Management
4 Nov 2024 by Hotel Management, Hotel Management
Thank you for the email regarding your recent visit with us. Please allow us to apologize for the inconveniences you experienced, as what you described certainly is not indicative of the level of service we strive to provide for our guests. Please be assured this information will be shared with our team. If possible, please reach out to us directly.
by A verified traveler
Posted 29 Oct 2024
Good spot for the night.
Comment from Hotel Management
31 Oct 2024 by Holiday Inn Express and Suites Minden, Hotel Management
Thank you for staying with us. We appreciate your feedback. We hope you will return in the future.
by A verified traveler
Posted 29 Oct 2024
Very clean, friendly staff, good breakfast, comfortable room.
Comment from Hotel Management
31 Oct 2024 by Holiday Inn Express and Suites Minden, Hotel Management
Thank you for staying with us. We appreciate your feedback. We hope you will return in the future.
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Holiday Inn Express and Suites Minden, Hotel Management
Thank you for staying with us. We appreciate your feedback. We hope you will return in the future.
