Ratings based on 88 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2023 on Hotels
Comment from Hotel Management
25 Nov 2023 by Y.O, Hotel Management
この度はご利用頂きまして誠にありがとうございます。またお越し頂けましたら幸いでございます。お気に召して頂けまして大変嬉しく思います。また機会がございましたら、再度当館をご利用頂けましたら幸いでございます。従業員一同、お待ち申し上げております。
by A verified traveler
Posted 24 Aug 2021
The bath overlooking the bay was wonderful! But the damaged area immediately below the bath really needs to be cleaned up.
The room was spacious and comfortable, with delightful sea views.
It was frustrating that Expedia's page represented that only breakfast was included at this hotel, but it turned out that both dinner and breakfast were included. We had eaten elsewhere before arriving, so our meals were wasted. Expedia needs to correct its data (and, frankly, should compensate us for their error).
by A verified traveler
Posted 20 Apr 2019
Fantastic seaview room and sunrise. Helpful staff
Comment from Hotel Management
28 Apr 2019 by Sergio, Hotel Management
Thank you for your stay. We are proud of the view from the each room toward the Pacific Ocean. We hope you may enjoy stars from the roof next time.
Recommended
for Everyoneby A verified traveler from New York, NY
A great experience
Posted 25 May 2017The hotel staff was wonderful to me and my friend though they could not speak much English they tried their best to show us around the hotel and personally showed us to our room. During dinner service, the waiter that was serving us also tried his best to tell us about the food we were eating and when he could not translate some of the dishes he was willing to use his phone to translate what he was saying in English. They even helped us pick out drinks for us to try and the frozen beer was the best. The room was beautiful and the view was gorgeous. They made our stay a delightful experience.
Comment from Hotel Management
28 Mar 2018 by Sergio, Hotel Management
Thank you very much, Amanda san! We are studying hard to learn English to welcome more foreigners in our hotel. I hope you will come back to enjoy our Omotenashi hospitality with fresh local seafood and the view.
Recommended
for Everyoneby A verified traveler
Awesome hotel
Posted 15 Feb 2017Loved this place. Nice view. Good food. Hope Minamisanriku will be fully rebuilt soon.
Comment from Hotel Management
28 Mar 2018 by Sergio, Hotel Management
Thank you very much for the comments, I understand you have enjoyed your stay with us. Minami Sanriku is scheduled to complete its reconstructions within 2021.
by A verified traveler
Posted 31 Oct 2024
空調に少し難があり、室温調整が上手く行かず、暑くて寝苦しかった‼️
Comment from Hotel Management
7 Nov 2024 by Y.O, Hotel Management
この度は当館をご利用頂きまして誠にありがとうございます。また、その際のご感想をお寄せ頂き、心より感謝いたします。
by A verified traveler
Posted 29 Sep 2024
到着がかなりおそくなったのに、しっかり食事の対応をしていただきました。
Comment from Hotel Management
3 Oct 2024 by Y.O, Hotel Management
この度はご宿泊頂きまして誠にありがとうございました。これからもより良いサービスをご提供できますよう一同精進して参ります。皆様のまたのお帰りを心よりお待ち申し上げております。
by A verified traveler
Posted 7 Sep 2024
スタッフの方の対応がとても良かった。
温泉の数も沢山あり、色々なお風呂が楽しめました。施設が開く開放感があり部屋から望むうみがとても素晴らしかったです。
Comment from Hotel Management
10 Sep 2024 by Y.O, Hotel Management
この度はご来訪頂きまして誠にありがとうございました。次回も是非当館をご利用頂きますよう、従業員一同、心よりお待ち申し上げております。
by A verified traveler
Posted 15 Aug 2024
Comment from Hotel Management
10 Sep 2024 by Y.O, Hotel Management
この度はご来訪頂きまして誠にありがとうございました。次回も是非当館をご利用頂きますよう、従業員一同、心よりお待ち申し上げております。
by A verified traveler
Posted 11 Aug 2024
Comment from Hotel Management
14 Aug 2024 by Y.O, Hotel Management
過日は、当館にご宿泊を賜り、誠に有難うございました。次回も是非当館をご利用頂きますよう、一同心よりお待ち申し上げております。
