Ratings based on 832 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
Short stay and convenient.
by A verified traveler
Posted 13 Nov 2024
Good
by A verified traveler
Posted 27 Oct 2024
We were greeted by very cold front desk with little personality. Did not feel welcomed. Our room and floor freaked with cigarette and they told me that there is no other room. I asked them to comp breakfast but politely told they can’t do that. This evening staff was trying to help but his hands were tied. The management needs to step up at this point. Restaurant staff was very professional and made us feel very welcomed. I spend 30 year as a GM of hospitality business in US and this is not acceptable. Do something to make guest feel welcome is a must! JAL should make a note of this and check out this out dated property.
by A verified traveler
Posted 26 Oct 2024
by A verified traveler
Posted 2 Oct 2024
Everything was perfect but the shower, that went to the sides when the water has a high pressure. I love the retro details of our room to set the AC and the radio. They also have a huge space for washing machines, drinks machines (including noddles), two microwaves and a small library. It is twelve minutes walking from the station and has a nice straight walk to the Zenkoji Temple.
by A verified traveler
Posted 23 Sep 2024
The restaurant on the 16th floor has an amazing view. The rooms are well appointed, although the aesthetic is out of the early 1990s, I found it to be pleasant and restful. If you book here, make sure to add the breakfast option!!!!
by A verified traveler
Posted 21 Sep 2024 on Hotels
by A verified traveler
Posted 13 Sep 2024 on Hotels
by A verified traveler
Posted 11 Sep 2024
Floor we were on is due for renovation and dated but clean
by A verified traveler
Posted 10 Sep 2024
Location was good however room was very small and the uncomfortable at night as it fit too warm and putting air conditioning on was too noisy
