Ratings based on 371 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Honolulu
Posted 18 Sep 2024
According to the neighbor and the staffs, they opened April 2024 from previous old hotel with minor renovation. Very beautiful location and spacious property, but unfortunately the place needs improvement. 1 The carpet, specially, spa area smells as fungus. 2 So many steps are very dangerous for all people. For example, inside room bath have to step up around 10 inches, and public spa entrance also has big step when we enter. If the hotel in US, it will be not pass safety reason and ADA. No dining option besides around 9,000JPA buffet at night. The buffet was superb, including alcohol and fine deserts, but I don’t drink so the price is unreasonable for me and vegetarian. You need rent a car, other wise you can not go out from the area. A shuttle bus to go to the high way bus station is available. A souvenir shop available, but it is not convenient store, so if you need snacks and other things, highly recommend to get in town before go to the hotel. Good luck!
Comment from Hotel Management
19 Sep 2024 by グランドメツキュール南房総リゾート&スパ, Hotel Management
Thank you very much for staying at Grand Mercure Minamiboso Resort & Spa.We would also like to thank you for your review at that time.We are very sorry that you have made you feel uncomfortable using the public bath. I'm sorry that you couldn't relax slowly.The hotel is built on a cape called Cape Obo, and it is far from the city, so I think it is convenient as you can see by car. However, there are few cars on the street and there is no extra light, so you can see the noise of the trees and the beautiful starry sky that you cannot usually hear.All of our employees are looking forward to seeing you again.
by A verified traveler
Posted 2 Sep 2024
Firtst room we got was far from the one that looked like on their advertising.
So we got back to the front desk to complain and we received another room.
The new room we got was slightly better and we kept it.
However the room was decorated without any coziness and the accommodations were average and very poor for a japanese Hotel and the price we paid.
Bathroom was nice though and it was clean.
We paid almost 700€ in total for two nights which was a complete ripoff.
Would never come back again!
Comment from Hotel Management
19 Sep 2024 by グランドメルキュール南房総リゾート&スパ, Hotel Management
Thank you very much for staying at Grand Mercure Minamiboso Resort & Spa. However, we are sorry that we have made you feel uncomfortable. I'm sorry. We deeply regret the inadequacy of the cleaning of the room. Thank you very much for your valuable feedback.
by A verified traveler
Posted 16 Jun 2024
Very old style
Comment from Hotel Management
15 Aug 2024 by GrandMercureMINAMIBOSO, Hotel Management
thank you so much
by A verified traveler
Posted 8 Jun 2024
bad communication on front desk (don.t speak English)
Comment from Hotel Management
10 Jun 2024 by グランドメルキュール南房総リゾート&スパ, Hotel Management
Thank you very much for choosing Grand Mercure Minamiboso Resort & Spa.We apologize for the inconvenience caused by the front desk.
by A verified traveler
Posted 2 Jun 2024
Will never forget the place the people and the food so amazing
Comment from Hotel Management
7 Jun 2024 by グランドメルキュール南房総リゾート&スパ, Hotel Management
All our staff are very grateful for your kind words. We look forward to welcoming you back to our facility again.
by A verified traveler
Posted 22 Jan 2024
The hotel is very clean and well kept. However their dinner buffet option is expensive @ ¥6,000 but the quality is worth ¥800. The food is put plainly, lower than average. It’s much better spent taking a taxi and going into town.
In addition one of the bath facilities was under construction making women and men hours timed. They still charged us “nyutouzei” which is bath tax. They should be lowering this or ridding it during the inconvenience.
Otherwise the rooms are very clean.
by A verified traveler
Posted 4 Jan 2024
by A verified traveler
Posted 11 Jul 2023
想像以上の施設、お風呂と食事の充実さでとても素敵な時間を過ごすことができました。スタッフの方々もとても親切で丁寧な対応に感謝です
大変お世話になりました
Comment from Hotel Management
25 Jul 2023 by ホテル＆リゾーツ南房総 泉, Hotel Management
ご宿泊いただきまして誠にありがとうございます。またのご来館を心よりお待ちしております。
by A verified traveler
Rude waiter
Posted 19 May 2021 on HotelsNice stay. However very rude waiter at dinner spoiled the trip
Comment from Hotel Management
19 Feb 2022 by ホテル＆リゾーツ南房総, Hotel Management
この度は数ある宿泊施設の中からホテル＆リゾーツ南房総をお選びいただきまして、誠にありがとうございます。お子様に喜んでいただけて、大変嬉しく思います。お客様の貴重なお時間を割いてクチコミご投稿いただき、誠にありがとうございました。お客様のまたのご来館を、スタッフ一同心よりお待ち申し上げます。
by A verified traveler
Posted 18 Oct 2020 on Hotels
Best place to have a nice vacation.
Good view of ocean..
Comment from Hotel Management
12 Dec 2020 by Hotel & Resorts MINAMIBOSO, Hotel Management
Nice pictures, great!
Thank you
