Ratings based on 179 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Aug 2024 on Hotels
Good location.
Comment from Hotel Management
11 Sep 2024 by Welina Hotel Dotonbori ANEES, Hotel Management
Thank you for sharing your feedback about your recent stay with us. We’re thrilled to see your review that you found our hotel’s location to be convenient and enjoyable. We’re proud to be situated in such a prime location near Dotonbori Street and the many attractions that Osaka has to offer.We appreciate your kind words and hope that you had a wonderful time exploring the area. We look forward to welcoming you back to our hotel in the near future.
by A verified traveler
I was really happy- Super close to Dotonbori
Posted 12 Oct 2023 on HotelsPros: The staff were very helpful, coin laundry convenient, location was incredibly close to Dotonbori attractions-truly walkable, bed comfortable and all the amenities I needed-kettle, towels, mini fridge were there, and a wonderfully updated spanking new bathroom. I didn’t use but the rental bikes outside looked convenient. Stores and restaurants and everything close by. No bad smell or noises bothered my stay. The staff went above and beyond to help me, despite a slight language barrier, with a local booking I was needing to call to confirm. 10/10 for service!
Cons: if you’re a stickler for new/perfect/updated you will notice the hotel is a little tired-looking but it was clean and comfortable and great value, the breakfast was not to my liking at all (lukewarm, minimal)the rice, soup and coffee were ok but I wouldn’t recommend it.
Comment from Hotel Management
13 Oct 2023 by WelinaHotel道頓堀 , Hotel Management
Dear guestThank you for leaving such a kind review!We’re delighted to hear that our hotel exceeded your expectations and that you enjoyed your stay with us. Your feedback is greatly appreciated, and we look forward to having the opportunity to serve you again in the future.
by A verified traveler
Posted 9 Oct 2023
Only allowed one room key for 2 people, room key required for lights/power in the room and for the elevator, so couldn't leave without both of us. Also no option for more than one pillow per bed
Comment from Hotel Management
10 Oct 2023 by weline hotel dotonbori, Hotel Management
Thank you for leaving such a kind review!We're glad to hear that you enjoyed your stay with us. We are sorry to hear that we cannot provide you 2 keys, but 1 key is given at the time of check-in and 2 keys are also given on customer request. Your feedback is highly appreciated, and we look forward to working with you again in the future. We look forward to the opportunity to serve you.
by A verified traveler
Posted 19 Aug 2023
Bathroom drain was clogged and flooded after taking a bath. Hotel is located in a cheap red light district with little to no streetlight, which felt unsafe to walk after dark.
Comment from Hotel Management
10 Oct 2023 by Welina Hotel Dotonbori, Hotel Management
Thank you for sharing your feedback about your recent stay with us.We apologize for the inconvenience. We will try to improve even small things according to your feedback. We are proud to be located in such a prime location near Dotonbori Street and the many attractions Osaka has to offer.We appreciate your kind words and hope you had a great time exploring this area. We look forward to welcoming you back to our hotel in the near future.
by A verified traveler
Posted 21 May 2023 on Hotels
Everything was good. Only thing is, I paid for two people and only received one card to enter our room. Normally this wouldn’t be an issue but lights won’t turn on unless you keep key.
Comment from Hotel Management
23 May 2023 by Welina hotel dotonbori Sano, Hotel Management
Thank you very much for staying at Welina Hotel Dotonbori.We would also like to thank you for taking time out of your busy schedules to give us your feedback.We apologize for the lack of explanation regarding the lighting in the room.Regarding the light in the room, if you insert your point card instead of the room card, you can turn on the light.We apologize for the lack of explanation.We will inform the front staff so that this kind of thing will not happen in the future.We apologize for the inconvenience and look forward to welcoming you back to Welina Hotel Dotonbori in the future.
by A verified traveler
Gets the job done
Posted 14 Apr 2023 on HotelsBasic business hotel. Room fits bed and a tv. No frills but for 60$ a night it gets the job done. Staff is nice and they spoke English.
Comment from Hotel Management
15 Apr 2023 by Welina hotel dotonbori Sanjeeb, Hotel Management
Hello, Guillermo Thank you for your feedback.Thank you very much for staying at Welina hotel Dotonbori.forward to seeing you again.
by A verified traveler
Posted 3 Apr 2023
Good price to be so close to Dontonbori. Staff were very kind and helpful.
Comment from Hotel Management
12 Apr 2023 by Welina hotel dotonbori Sanjeeb, Hotel Management
Thank you very much for staying Welina hotel dotonbori .looking forward to seeing you again.
by A verified traveler
Posted 2 Apr 2023
Thank you for a great experience.
Comment from Hotel Management
12 Apr 2023 by Welina hotel dotonbori Sanjeeb, Hotel Management
Thank you very much staying welina hotel dotonbori.and thank you for your feedback.We are looking forward seeing you again.
by A verified traveler
Posted 1 Apr 2023
Property location is a bit difficult to find
Comment from Hotel Management
12 Apr 2023 by Welina Hotel Dotonbori KESHAV, Hotel Management
Hello HoangThank you for your feedback. We apologize for any difficulty you experienced in finding our hotel's location. We appreciate your feedback and will work to improve our direction and signage.Thank you for choosing us, and we hope to welcome you back soon.
by A verified traveler
Would highly NOT recommend!
Posted 19 Feb 2020 on HotelsWould not recommend this hotel. Location was quite difficult to find and inconvenient to places, no shops around either. People at front desk were rude and we were not greeted or acknowledged, most of them did not speak English. Although they provide slippers, they looked old and used. I had to go buy myself some new slippers, and was surprised the bottom of the slippers were filthy dirty after 1 use, meaning the floor must be so dirty. Daily house keeping was not consistent, they did not clean/tidy your room every day despite putting out the clean room sign or leaving early. There was once when I went back up to my room, I was surprised to find the room door opened, and assumed someone would clean the room. When I got back during the evening, they did not tidy the room. Why then did they open the door?? Hotel may look nice from the pictures, but service and standards are very poor. Stay away.
Comment from Hotel Management
19 Feb 2020 by Welina Hotel Dotonbori Uchida, Hotel Management
Thank you for your staying our hotel this time.
We are sorry feel uncomfortable you during stay.
We are sorry about the rude behavior and the unfamiliar response of cleaning staff and receptionist
We are try to hard for improvements so that customers can spend more comfortably next time.
Thank you for your feedback.
