Ratings based on 284 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Sep 2024
Booked for a few days stay in Osaka as it was centralized near many things we wanted to visit. Staff very helpful and spoke perfect English. Check in and check out was super smooth. Room was smaller than expected so be prepared for that and make sure to double check your room size especially if you’re tall. Room overall was clean minus a random stain on the wall, AC came in very useful as it was very hot during our stay this month, and the bed was very comfortable. Close to many 7-11’s and Family Mart’s, restaurants, and shopping.
Comment from Hotel Management
18 Sep 2024 by Nakanishi, Vessel Inn Shinsaibashi, Hotel Management
Dear Guest.Thank you for staying at Vessel Inn Shinsaibshi and for sharing your positive experience with us. We are very pleased to hear that you were happy with our location, staff’ hospitality and English skills, smooth check-in/out, AC and bed. However, we are sorry to know that the room was small for you. Our room size for the single room is approximately 140 square feet. We would love you to try our Twin room which is around 200 square feet. It might be still smaller compared to hotels in some countries. However, we keep trying to make our guests feel comfortable with your stay so please consider us again for your next trip. We look forward to welcoming you back for another exceptional stay.
by A verified traveler
Posted 17 Sep 2024
Amazing location & staff was very helpful
Comment from Hotel Management
18 Sep 2024 by Nakanishi, Vessel Inn Shinsaibashi, Hotel Management
Dear Guest.Thank you for staying at Vessel Inn Shinsaibashi and for the positive rating. We are thrilled to know that you were happy with our location and hospitality. We always strive to provide quality service and satisfaction to the guests and we hope you will consider us again for your next visit. We look forward to having the opportunity to welcome you back in the future.
by A verified traveler
Posted 24 Jun 2024 on Hotels
Comment from Hotel Management
25 Jun 2024 by Vessel Inn Shinsaibashi Nakanishi, Hotel Management
Dear Guest.Thank you for staying at Vessel Inn Shinsaibashi and for the positive rating. We hope you enjoyed your stay with us. We are trying to keep getting better and better so please consider us again for your next trip. We hope to see you soon.
by A verified traveler
Posted 7 Jun 2024 on Hotels
Comment from Hotel Management
7 Jun 2024 by Vessel Inn Shinsaibashi Nakanishi, Hotel Management
Dear Guest.Thank you for staying at Vessel Inn Shinsaibashi and for the positive rating. We are thrilled to hear that you enjoyed your stay with us. We hope to enhance this experience even further in the future so please consider us if you are coming to Osaka again. We hope to see you soon.
by A verified traveler
Posted 18 Apr 2024
Comment from Hotel Management
13 May 2024 by Vessel Inn Shinsaibashi Nakanishi, Hotel Management
Dear Guest.Thank you for staying at Vessel Inn Shinsaibashi and for giving us a perfect rating. This means a lot to us. We always strive to provide quality service and satisfaction to the guests. Please consider us again. We hope to have you back wih us in the near future.
by A verified traveler
Posted 28 Mar 2024
Amazing location if you are planning to shop and eat! There are shops and restaurants that will cater to any budget range. If you wanna be the first in line at Daimaru, Louis Vuitton, Dior many more The location of this will surely impress you. Upon entering namba walk which is located right below you, there is a conveniently place grocery satisfied fruit, lover! a.k.a me :)
Comment from Hotel Management
4 Apr 2024 by VESSEL INN SHINSAIBASHI IMADA, Hotel Management
Thank you very much for staying at Vessel Inn Shinsaibashi.We apologize once again for taking time out of your busy schedule to write this review.Thank you very much for your many compliments.Your compliments become our strength.Although our hotel is a little far from the main tourist spots,It has good access to all sightseeing spots and has received favorable comments from many customers.We are encouraged by the many compliments we receive from our customers.We hope that you will stay at our hotel again when you come to Osaka.thank you.
by A verified traveler
Posted 11 Mar 2024
It was clean and nice. Small but can’t complain too much. convenient area!
Comment from Hotel Management
20 Mar 2024 by VESSEL INN SHINSAIBASHI IMADA, Hotel Management
Thank you for staying at Vessel Inn Shinsaibashi.Also, thank you for taking the time out of your busy schedule to write a review.Our hotel rooms are compact in design.Also, it's close to the station, so you can come here without getting wet even on rainy days.It has been well received by many customers for its convenient access to sightseeing spots.All of our staff are looking forward to seeing you again.
by A verified traveler
Posted 10 Mar 2024 on Hotels
Comment from Hotel Management
20 Mar 2024 by vessel inn shinsaibashi imada, Hotel Management
Thank you for staying at Vessel Inn Shinsaibashi.Also, thank you for taking the time out of your busy schedule to write a review.Your words are an encouragement to us.We look forward to seeing you again.
by A verified traveler
Posted 25 Feb 2024
Rooms are so small and not for 2 people to share. Bed and pillows are hard and uncomfortable. Breakfast was a good variety
Comment from Hotel Management
10 Apr 2024 by ベッセルイン心斎橋 くちこみ担当, Hotel Management
Thank you for using Vessel Inn Shinsaibashi.Thank you again for taking the time out of your busy schedule to post a review.We apologize for the disappointment caused by the contents of your room.We will strive to improve our service content to satisfy all customers.Thank you for your compliments on breakfast.There are many foods that are unique to Osaka, and they are very popular with everyone.All of our staff are looking forward to your next visit.Thank you for your continued support of Vessel Hotel.Vesselinn shinsaibashi Hanzawa
by A verified traveler
Excellent hotel
Posted 2 Jan 2024 on HotelsBest hotel for me in Shinsaibashi area. Everything was just great!
