Ratings based on 294 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
Could not get a better location !! Walkable to many resturant, shops and to the station as well. Very clean and minimal, gives you exactly what you need for a reliable stay.
by A verified traveler from Austin
Posted 28 Oct 2024
Good
by A verified traveler
Posted 15 Oct 2024
The room is super small, cant open larger luggages, also the drinks machine are only available from 2PM to 11PM, not sure who came up with this policy but we are in Osaka, no one goes out late and comes back early, which means the drinks machine is completely unusable. Other than that is the rooms by default are powered off, so the moment I entered the room, it was hot AF. Overall not recommended for tourists.
by A verified traveler
Posted 13 Oct 2024
Everyone who worked there was very kind and the location was great!
Comment from Hotel Management
25 Nov 2024 by Nakanishi, Vessel Inn Shinsaibashi , Hotel Management
Dear Guest.Thank you for staying at Vessel Inn Shinsaibashi and for your lovely rating. We are very pleased to hear that you were happy with our hospitality and location. It means a lot to us as we always try to make guests feel comfortable and enjoyable during their stay.We keep striving to provide exceptional service and amenities to all of our guests so please consider us if you are traveling to our area gain soon. We are indeed looking forward to your next visit.
by A verified traveler
Posted 17 Sep 2024
Booked for a few days stay in Osaka as it was centralized near many things we wanted to visit. Staff very helpful and spoke perfect English. Check in and check out was super smooth. Room was smaller than expected so be prepared for that and make sure to double check your room size especially if you’re tall. Room overall was clean minus a random stain on the wall, AC came in very useful as it was very hot during our stay this month, and the bed was very comfortable. Close to many 7-11’s and Family Mart’s, restaurants, and shopping.
Comment from Hotel Management
18 Sep 2024 by Nakanishi, Vessel Inn Shinsaibashi, Hotel Management
Dear Guest.Thank you for staying at Vessel Inn Shinsaibshi and for sharing your positive experience with us. We are very pleased to hear that you were happy with our location, staff’ hospitality and English skills, smooth check-in/out, AC and bed. However, we are sorry to know that the room was small for you. Our room size for the single room is approximately 140 square feet. We would love you to try our Twin room which is around 200 square feet. It might be still smaller compared to hotels in some countries. However, we keep trying to make our guests feel comfortable with your stay so please consider us again for your next trip. We look forward to welcoming you back for another exceptional stay.
by A verified traveler
Posted 17 Sep 2024
Amazing location & staff was very helpful
Comment from Hotel Management
18 Sep 2024 by Nakanishi, Vessel Inn Shinsaibashi, Hotel Management
Dear Guest.Thank you for staying at Vessel Inn Shinsaibashi and for the positive rating. We are thrilled to know that you were happy with our location and hospitality. We always strive to provide quality service and satisfaction to the guests and we hope you will consider us again for your next visit. We look forward to having the opportunity to welcome you back in the future.
by A verified traveler
Posted 8 Aug 2024 on Hotels
Comment from Hotel Management
15 Aug 2024 by Nakanishi, Vessel Inn Shinsaibashi , Hotel Management
Dear Guest.Thank you for staying at Vessel Inn Shinsaibashi and for your lovely rating. We are delighted to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests so please consider us again for your next trip. We hope to see you soon.
by A verified traveler
Posted 24 Jun 2024 on Hotels
Comment from Hotel Management
25 Jun 2024 by Vessel Inn Shinsaibashi Nakanishi, Hotel Management
Dear Guest.Thank you for staying at Vessel Inn Shinsaibashi and for the positive rating. We hope you enjoyed your stay with us. We are trying to keep getting better and better so please consider us again for your next trip. We hope to see you soon.
by A verified traveler
Posted 7 Jun 2024 on Hotels
Comment from Hotel Management
7 Jun 2024 by Vessel Inn Shinsaibashi Nakanishi, Hotel Management
Dear Guest.Thank you for staying at Vessel Inn Shinsaibashi and for the positive rating. We are thrilled to hear that you enjoyed your stay with us. We hope to enhance this experience even further in the future so please consider us if you are coming to Osaka again. We hope to see you soon.
by A verified traveler
Posted 18 Apr 2024
Comment from Hotel Management
13 May 2024 by Vessel Inn Shinsaibashi Nakanishi, Hotel Management
Dear Guest.Thank you for staying at Vessel Inn Shinsaibashi and for giving us a perfect rating. This means a lot to us. We always strive to provide quality service and satisfaction to the guests. Please consider us again. We hope to have you back wih us in the near future.
