Ratings based on 225 Verified Reviews
4.1 Room cleanliness
3.6 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
Tldr: the actual place reflected the price. Nothing explicitly wrong but the pictures advertising it were deceptive.
Nothing explicitly wrong with the place, i think the pictures used by the property were a little deceptive but considering the price I wasn't upset. It was a very secure and convenient location. Our TV didn't work upon arrival but we never bothered to ask them to fix it. We also left a pair of headphones there which were claimed to not be found but again that's more on us for the mistake. The fridge and microwave were convenient.
Comment from Hotel Management
15 Nov 2024 by PG Kuromon, Hotel Management
Thank you for using PG Kuromon. We are very happy that our hotel has been highly rated. We will take your opinion into consideration in the future. If you have the opportunity, please use our hotel again.
by A verified traveler
Posted 24 Aug 2024 on Hotels
From Osaka airport take the train to Namba station(Nankai Namba) then walk approx.750 meters to the hotel/apartment.This is not a hotel per se but kinda like an apartment.usually check in/out is self service but instructions are clear by email.place looks exactly as posted.clean , safe, in the middle of everything in Namba.Space is big by Japanese standards.convenience stores, restos,shops, mcdo,wendys,starbucks,don quijote, BIC nearby.would stay here again.
Comment from Hotel Management
26 Aug 2024 by PG Kuromon, Hotel Management
Thank you very much for staying with us this time.Thank you from the bottom of my heart for your high evaluation.Please use it again when you come to Osaka.I'll be waiting for you anytime.Thank you. PGKuromon
by A verified traveler
Posted 28 May 2024 on Orbitz
Comment from Hotel Management
19 Jun 2024 by PG Kuromon, Hotel Management
Thank you for using PG Kuromon Thank you for taking the time out of your busy schedule to provide us with your valuable feedback. If you have a chance, please come and visit our hotel.
by A verified traveler
Osaka trip
Posted 19 May 2024 on HotelsGreat location close to everything
Comment from Hotel Management
20 May 2024 by PG Kuromon, Hotel Management
Thank you for using PG Kuromon Thank you for taking the time out of your busy schedule to provide us with your valuable feedback. If you have a chance, please come and visit our hotel.
by A verified traveler
Amazing place to stay!
Posted 27 Dec 2023 on HotelsThis place was a brilliant home base while exploring Osaka and the wider Kansai area. While it's not on a JR Lin if you're using the JR Pass, it's a 5min walk from the closest subway line, so despite it looking far out it's actually really close. I loved having our own washing machine so we could do our own washing, and the room was easily adaptable to our needs with a heat pump and balcony for airing/heating.
The only thing is that the link on the website for direction leads you to the place next door instead of here. The real name of this place is Pier Grace Kozu, despite the booking being for PG Kuromon so be careful about that.
Comment from Hotel Management
29 Dec 2023 by PG Kuromon, Hotel Management
Thank you for using PG Kuromon. We are very happy that you rate our hotel highly. Thank you for taking the time out of your busy schedule to provide us with your valuable feedback. If you have a chance, please come and visit our hotel.
by A verified traveler
Posted 12 Nov 2023 on Hotels
Comment from Hotel Management
13 Nov 2023 by PG Kuromon, Hotel Management
Thank you for using PG Kuromon. We are very happy that you rate our hotel highly. Thank you for taking the time out of your busy schedule to provide us with your valuable feedback. If you have a chance, please come and visit our hotel.
by A verified traveler
Posted 1 Nov 2023 on Hotels
Comfortable and convenient, close to market and grocery store
Comment from Hotel Management
1 Nov 2023 by PG Kuromon, Hotel Management
Thank you for using PG Kuromon. We are very pleased to receive your high evaluation of our hotel. Thank you very much for taking time out of your busy schedule to provide us with your valuable opinion. If you have another chance, please visit our hotel.
by A verified traveler
Posted 17 Oct 2023
Nice place with laundry and in an convenient location.
Comment from Hotel Management
1 Nov 2023 by PG Kuromon, Hotel Management
Thank you for using PG Kuromon. We are very pleased to receive your high evaluation of our hotel. Thank you very much for taking time out of your busy schedule to provide us with your valuable opinion. If you have another chance, please visit our hotel.
by A verified traveler
Posted 26 Aug 2023
Clean, well priced, solid location - near busy parts of town but not IN a busy part of town.
Comment from Hotel Management
27 Aug 2023 by PG Kuromon, Hotel Management
Thank you for using PG Kuromon. We are very pleased to receive your high evaluation of our hotel. Thank you very much for taking time out of your busy schedule to provide us with your valuable opinion. If you have another chance, please visit our hotel.
by A verified traveler
Posted 18 Mar 2023 on Wotif
Nice place with helpful and friendly staff
Comment from Hotel Management
19 Mar 2023 by PG Kuromon, Hotel Management
Thank you for using PG Black Gate. We are very pleased to receive your high evaluation of our hotel. Thank you very much for taking time out of your busy schedule to provide us with valuable opinions. If you still have a chance, please visit our hotel. We will sincerely wait for your visit.
