Ratings based on 768 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
Overall larger rooms than those in other places we have stayed at. Clean and comfy great option for those staying in Osaka. Their cleaning of the room is a bit confusing with the magnets for guests to use.
Comment from Hotel Management
27 Nov 2024 by OSAKA EXCELHOTEL TOKYU, Hotel Management
この度は大阪エクセルホテル東急にご宿泊頂き有難う御座います。ご滞在中ごゆっくりお寛ぎ頂けましたでしょうか。清掃のご案内ではご不便をお掛け致しました。更なるご案内へご説明・配慮に努めて参ります。今後もより良いサービスがご提供できます様努めて参ります。 またのご利用お待ちしております。 大阪エクセルホテル東急 フロント
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
27 Nov 2024 by OSAKA EXCELHOTEL TOKYU, Hotel Management
Thank you for staying at Osaka Excel Hotel Tokyu.We will continue to strive to provide even better services in the future.We look forward to using your service when you come to Osaka.OSAKAEXCEL HOTEL-TOKYU
by A verified traveler
Posted 25 Nov 2024
Everage
Comment from Hotel Management
27 Nov 2024 by OSAKA EXCELHOTEL TOKYU, Hotel Management
Thank you for staying at Osaka Excel Hotel Tokyu.We will continue to strive to provide even better services in the future.We look forward to using your service when you come to Osaka.OSAKAEXCEL HOTEL-TOKYU
by A verified traveler
Posted 23 Nov 2024
Very spacious
Comment from Hotel Management
25 Nov 2024 by OSAKA EXCELHOTEL TOKYU, Hotel Management
Thank you for staying at Osaka Excel Hotel Tokyu.We will continue to strive to provide even better services in the future.We look forward to using your service when you come to Osaka.OSAKAEXCEL HOTEL-TOKYU
by A verified traveler
Posted 23 Nov 2024
Great location and close to subway line! Easy access to dotonbori too!
Comment from Hotel Management
25 Nov 2024 by OSAKA EXCELHOTEL TOKYU, Hotel Management
Thank you for staying at Osaka Excel Hotel Tokyu.We will continue to strive to provide even better services in the future.We look forward to using your service when you come to Osaka.OSAKAEXCEL HOTEL-TOKYU
by A verified traveler from Orange
Posted 20 Nov 2024
Loved our stay at Excel Osaka. This hotel is located on the main shopping street similar to 5th Ave in NYC. Walk to Daimaru, Parco and Dotonbori. The breakfast buffet each morning was a really nice treat! Their bar at night was really cozy where we enjoyed wines and apps there. We enjoyed our stay here and will stay here again.
Comment from Hotel Management
25 Nov 2024 by OSAKA EXCELHOTEL TOKYU, Hotel Management
Thank you for staying at Osaka Excel Hotel Tokyu.We will continue to strive to provide even better services in the future.We look forward to using your service when you come to Osaka.OSAKAEXCEL HOTEL-TOKYU
by A verified traveler
Posted 18 Nov 2024
Bed is very uncomfortable, no support
Comment from Hotel Management
19 Nov 2024 by OSAKA EXCELHOTEL TOKYU, Hotel Management
Thank you for staying at Osaka Excel Hotel Tokyu.We apologize for the inconvenience caused regarding the facilities.We look forward to using your service when you come to Osaka.OSAKAEXCEL HOTEL-TOKYU
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
19 Nov 2024 by OSAKA EXCELHOTEL TOKYU, Hotel Management
Thank you for staying at Osaka Excel Hotel Tokyu.We will continue to strive to provide even better services in the future.We look forward to using your service when you come to Osaka.OSAKAEXCEL HOTEL-TOKYU
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
19 Nov 2024 by OSAKA EXCELHOTEL TOKYU, Hotel Management
Thank you for staying at Osaka Excel Hotel Tokyu.We will continue to strive to provide even better services in the future.We look forward to using your service when you come to Osaka.OSAKAEXCEL HOTEL-TOKYU
by A verified traveler
Posted 16 Nov 2024
Beautiful stay
Comment from Hotel Management
19 Nov 2024 by OSAKA EXCELHOTEL TOKYU, Hotel Management
Thank you for staying at Osaka Excel Hotel Tokyu.We will continue to strive to provide even better services in the future.We look forward to using your service when you come to Osaka.OSAKAEXCEL HOTEL-TOKYU