Ratings based on 1,175 Verified Reviews

4.5 out of 5
4.3 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 16 Nov 2024
The hotel was a really nice spot and the onsen was really nice! They will allow your tattoos as long as you have patches. They even provided me with some! The onsen even has a nice sauna. We had some trouble checking in but no big deal it was on our end and we made a mistake. Everything else was super peaceful and relaxing also one really great thing about this hotel is when you step outside you aren’t far from all the awesome food in the area! Would highly recommend for couples.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Nov 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Nov 2024
5 out of 5
by A verified traveler from Victoria

Posted 30 Oct 2024
This property has to be one of the stars of our trip to Japan! The Onsen is magnificent! The food they serve you for breakfast along with the evening ramen snack were delicious. The staff were sweet and helpful and the proximity to the vibrant area of Dotonbori were all some of the many reasons we would recommend this place to anyone travelling to Osaka!
5 out of 5
by A verified traveler

Posted 14 Oct 2024
Staff good
4 out of 5
by A verified traveler from EDMONTON

Posted 9 Sep 2024
Pros: Loved the onsen, so relaxing and a great way to experience onsens! Loved the free popsicles, ramen, tea dispensers, jelly gift, and the Pola toiletries were so luxurious. Service was impeccable. Cute pajamas and socks. Cons: The room A/C was clicking all night, and the shower is tiny. Great value!
1 out of 5
by A verified traveler

Posted 2 Sep 2024
Dirty small uncomfortable room!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Aug 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Aug 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Aug 2024 on Hotels