Ratings based on 1,197 Verified Reviews

4.5 out of 5
4.3 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 6 Jan 2025
Good service. No issues
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Jan 2025
3 out of 5
by A verified traveler

Posted 3 Jan 2025
We stayed here for two nights, attracted by its great location near Dotonbori and enticing extras like free ramen, Osaka-style breakfast with salmon and ikura, and complimentary ice cream. While it sounds impressive on paper, the actual experience was underwhelming. The hotel was overcrowded with tourists, cleanliness was subpar (we had to request a room change), and the tiny bathroom made it inconvenient—most guests, including families with children, seemed to rely on the onsen for bathing. Overall, unless you’re looking for a cheap backpacker-style stay, it’s hard to recommend beyond the surface-level perks.
4 out of 5
by A verified traveler

Posted 31 Dec 2024
The property is well located in Dotonburi. Staff are courteous, friendly and helpful. Room is clean and facilities provided. However the room facing the street is super noisy as motorcycles blare their engines at various times after midnight and emergency vehicle will sound their siren and loudspeaker at 1am. Not sure why they need to sound the siren when the street is all theirs. Something Japanese i guess
5 out of 5
by A verified traveler from Walnut

Posted 28 Dec 2024
Everything is good except the noise level from outside. Every night I hear motorcycles sound boom boom boom.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Dec 2024
5 out of 5
by A verified traveler

Posted 8 Dec 2024
Excellent
5 out of 5
by A verified traveler

Posted 8 Dec 2024
Excellent
3 out of 5
by A verified traveler

Posted 16 Nov 2024
The hotel was a really nice spot and the onsen was really nice! They will allow your tattoos as long as you have patches. They even provided me with some! The onsen even has a nice sauna. We had some trouble checking in but no big deal it was on our end and we made a mistake. Everything else was super peaceful and relaxing also one really great thing about this hotel is when you step outside you aren’t far from all the awesome food in the area! Would highly recommend for couples.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Nov 2024