Ratings based on 60 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Room rate is quite expensive
Comment from Hotel Management
25 Nov 2024 by Yasui Takashi, Hotel Management
Thank you for choosing Joytel Hotel Namba Dotonbori.Thank you also for your feedback on our hotel.Our staff will continue to do our best based on your feedback.We look forward to serving you again.
by A verified traveler
Posted 22 Nov 2024
Inexpensive, conbini very close, food, very close, sholping very close. Mama-san very close. If you know you know.
Comment from Hotel Management
22 Nov 2024 by JOYTEL HOTEL NAMBA DOTONBORI, Hotel Management
Thank you for taking the time to share your feedback about your stay with us.We are delighted to hear that you are satisfied with our hotel's location and surrounding environment.We believe that the proximity to convenience stores, restaurants, and shopping spots is a point of convenience for everyone.We hope you will have another opportunity to visit us again. Our staff will make every effort to provide you with a pleasant stay the next time you stay with us. We look forward to seeing you soon.
by A verified traveler from Charleston
Posted 4 Nov 2024
The room was nice. The staff was friendly.
Comment from Hotel Management
4 Nov 2024 by Yasui Takashi, Hotel Management
Thank you for choosing Joytel Hotel Namba Dotonbori.Thank you for your satisfaction with our hotel.We look forward to serving you again.
by A verified traveler
Posted 10 Oct 2024
No cleaning service
Comment from Hotel Management
10 Oct 2024 by Joytel Hotel Nanba Dotonbori, Hotel Management
Thank you very much for choosing our hotel. Our hotel policy is to clean the rooms once every three days. We apologize for any inconvenience caused. We look forward to serving you again.
by A verified traveler
Posted 11 Sep 2024
When we first checked into our room we noticed that there was a lot of hair and food crumbs on the floor, so we asked at the concierge if someone could come vacuum for us. They said no, but we could switch rooms (probably too late in the day for housekeeping - all good). The new room didn't have as dirty of a floor, but I wouldn't call it super clean (some visible dust, grimy bathroom floor), and the shower didn't drain. We think the concierge did whatever they could to help, but the housekeeping just isn't very thorough, and it's not an extremely cheap hotel so we wouldn't ever stay there again.
Comment from Hotel Management
12 Sep 2024 by Joytel Hotel Namba Dotonbori, Hotel Management
Thank you very much for choosing our hotel.However, we deeply apologize for any discomfort you may have experienced regarding the cleaning of your room.We will share your comments with our housekeeping team as soon as possible to make thorough improvements.We also appreciate your understanding that our staff did their best to accommodate you.We will make every effort to create a more comfortable environment for our guests in the future.If you have the opportunity to stay with us again, we hope you will experience our improved service. Thank you very much for your valuable feedback.
by A verified traveler
Posted 10 Sep 2024
Great place
Comment from Hotel Management
11 Sep 2024 by Joytel Hotel Namba Dotonbori, Hotel Management
Thank you very much for choosing Joytel Hotel Namba Dotonbori.We would also like to thank you for your valuable feedback.We sincerely look forward to welcoming you again.Thank you very much.
by A verified traveler
Posted 31 Aug 2024
Comment from Hotel Management
1 Sep 2024 by Joytel Hotel Namba dotonbori, Hotel Management
Thank you for choosing Joytel Hotel Namba Dotonbori.Thank you also for your busy schedule and for your feedback.The staff will make every effort to provide you with better service regarding the facilities.We look forward to welcoming you again.
by A verified traveler
Posted 6 Jul 2024
Fairly small but exceptionally clean, convenient, and just what we needed. Tv is able to show you traffic, weather, and if the hotel kitchen or laundry area is busy so you can plan accordingly. Onsite Laundry very helpful and easy. Staff friendly and helpful. Wish we could have stayed longer! Thanks!!!
Comment from Hotel Management
6 Jul 2024 by Joytel Hotel Namba Dotonbori, Hotel Management
Thank you very much for choosing Joytel Hotel Namba Dotonbori.We are very pleased to hear that you were satisfied with our services.We are very pleased to hear your compliments about our facilities and services, especially that you found the TV information and the convenience of our laundry service useful.We are also encouraged by your compliments about our staff.We hope you will enjoy an even longer stay with us next time.We look forward to welcoming you again. Thank you very much.
by A verified traveler
Posted 22 Jun 2024
Comment from Hotel Management
27 Jun 2024 by Joytel Hotel Namba Dotonbori, Hotel Management
Thank you very much for staying at the Joytel Hotel Namba Dotonbori. We would also like to thank you again for taking time out of your busy schedule to write this message. We would be happy if you could use our hotel again when you have a chance to come back to the area. We look forward to serving you again.
by A verified traveler
Posted 2 Jun 2024
Good
Comment from Hotel Management
2 Jun 2024 by Joytel Hotel Namba Dotonbori, Hotel Management
Thank you very much for choosing Joytel Hotel Namba Dotonbori.All of us at Joytel Hotel Namba Dotonbori would like to express our sincere gratitude for your satisfaction with our hotel.We look forward to serving you again.
