Ratings based on 1,021 Verified Reviews

4.8 out of 5
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from NEW YORK

Posted 22 Nov 2024
Amazing breakfast buffet. I was pleasantly surprised with the wide selection of dishes. Staff were friendly and very efficient in replenishing popular items. Walkable location to touristy locations.
Comment from Hotel Management
23 Nov 2024 by HOTEL THE FLAG, Hotel Management
Thank you for taking the time to leave a review.We are pleased to hear that you enjoyed your stay with us and appreciate your comments about our location, breakfast and service. We would love to welcome you back next time you are in Osaka.
5 out of 5
by A verified traveler

Posted 22 Nov 2024
Clean conveniently located has a very good Breakfast buffet based on Asian and Western items I stayed at six hotels offering breakfast and the The Flag buffet was the best by far.
Comment from Hotel Management
22 Nov 2024 by HOTEL THE FLAG, Hotel Management
Thank you for staying with us. We are gald that you enjoyed our location and we hope that it helped you to visit many places in Osaka. Also, we appreciate your compliment about our breakfast. We are always reevaluating our breakfast menus so that our guests can enjoy different dishes during their stay. We hope that you will enjoy another menu next time when you visit Osaka. We are looking forward to welcoming you again if you have another opportunity to visit Osaka.
5 out of 5
by A verified traveler

Posted 19 Nov 2024
We enjoyed our stay at the hotel. We especially loved the rain shower in the bathroom. The staff are super friendly and welcoming. We had a great experience.
Comment from Hotel Management
19 Nov 2024 by HOTEL THE FLAG, Hotel Management
Thank you for taking the time to leave a review for us. We are delighted that you were satisfied with our rain shower and that we could provide you with a good experience. Also, we appreciate your kind comments about our staff.We strive to make our guests' stay with us as comfortable as possible, and we hope that we can fully deliver that experience to you should you choose to stay with us again.
5 out of 5
by A verified traveler

Posted 16 Nov 2024
The hotel is located right next to two night clubs, Bambi and The Pink, the latter of which just opened in Nov 2024. It’s right off of Shinsaibashi-suji, the main shopping strip of Osaka and easily walkable to popular tourist attractions. No shortage of good dinner and lunch options in the area too. The breakfast was made for Western palates, so if you want a Japanese breakfast feel, then maybe skip the breakfast buffet at the hotel. All-in-all a great stay with staff that speak close-to-fluent english.
Comment from Hotel Management
16 Nov 2024 by HOTEL THE FLAG, Hotel Management
Thank you for staying with us at HOTEL THE FLAG.We’re delighted that you enjoyed our convenient location and the nearby attractions and dining options. We’re also glad that our staff’s English skills met your expectations.We hope to have the pleasure of welcoming you back on your next visit to Osaka.
5 out of 5
by A verified traveler

Posted 16 Nov 2024
Favorite hotel. Second time staying in this hotel. As long as the management keep up the good work. This will be the hotel I'll be staying each time I gisit Osaka.
Comment from Hotel Management
16 Nov 2024 by HOTEL THE FLAG, Hotel Management
Thank you for choosing to stay with us again and for your kind review. We are delighted to hear that you consider HOTEL THE FLAG your favorite place to stay in Osaka. Our team is committed to maintaining the high standards that you enjoy, and we look forward to welcoming you back on your future trips to Osaka.Thank you once again for your visit and thoughtful review.
5 out of 5
by A verified traveler

Posted 14 Nov 2024
Hotel The Flag Shinsaibashi was a great stay. The location is a short walk to Dontonbori which has great access to restaurants and shops. Their breakfast buffet was amazing! So many options and the items always changed up but also had the classics like pastries and toasts. The hotel staff were incredibly helpful and made it easy for us to be able to deliver our luggage to Kyoto for our next travel plans. Would definitely stay here again.
Comment from Hotel Management
14 Nov 2024 by HOTEL THE FLAG, Hotel Management
Thank you so much for your kind comments. We are so glad to see that you enjoyed your time with us, and we especially appreciate that you liked our breakfast buffet as well! We would love to host you again next time you come to Osaka. Thank you!
5 out of 5
by A verified traveler

Posted 13 Nov 2024
Comment from Hotel Management
13 Nov 2024 by HOTEL THE FLAG, Hotel Management
Thank you for staying at HOTEL THE FLAG. We hope you enjoyed your stay in Osaka! We look forward to welcoming you again in the future.
5 out of 5
by A verified traveler

Posted 13 Nov 2024
I like the location. Friendly staff. Very helpful. Breakfast buffet variety was great.
Comment from Hotel Management
13 Nov 2024 by HOTEL THE FLAG, Hotel Management
Thank you for staying at HOTEL THE FLAG and taking the time to share your feedback with us. We are glad that you liked our location, our breakfast and and that our staff were friendly as well. We hope you had a great time in Osaka and hope to see you again someday.
4 out of 5
by A verified traveler

Posted 11 Nov 2024
Comment from Hotel Management
11 Nov 2024 by HOTEL THE FLAG, Hotel Management
Thank you for staying with us at HOTEL THE FLAG.We hope that you enjoyed your stay in Osaka. We strive to make our guests' stay with us as comfortable as possible, and we hope that we can fully deliver that experience to you should you choose to stay with us again.
5 out of 5
by A verified traveler

Posted 10 Nov 2024
Amazing hotel in an incredibly convenient location!
Comment from Hotel Management
10 Nov 2024 by HOTEL THE FLAG, Hotel Management
Thank you for staying with us at HOTEL THE FLAG.We are glad to see that you enjoyed your trip here in Osaka.Please choose us again for your next trip to Osaka.We look forward to seeing you again.Thank you.