Ratings based on 288 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Aug 2022 on Hotels
Comment from Hotel Management
13 Aug 2022 by HOTEL KANADE 心斎橋, Hotel Management
この度はご宿泊いただきましてありがとうございます。 またのご利用をお待ちしております。 ありがとうございました。
by A verified traveler
Great
Posted 17 Feb 2020 on HotelsWas a great place. Location very convenient. People were great. Room big and clean.
Comment from Hotel Management
21 Feb 2020 by Hotel KANADE, Hotel Management
Thank you for staying our hotel.
Thank you for your excellent comment .We appreciate of that.
We looking forward to see you.
by A verified traveler
Cleanliness can be improved
Posted 26 Jan 2020 on HotelsNot too far a walk from Shinsaibashi station. Room was okay, toilet was not in very good condition and the blow dryer had a lot of dust inside. Bath tub handle was broken as well. I liked the bouncy bed and the location was great as it was near Dotombori.
Comment from Hotel Management
30 Jan 2020 by Hotel KANADE, Hotel Management
Thank you for staying.
Sorry for the inconvenience.
Thank you very much.
by A verified traveler
Location, location.
Posted 25 Dec 2019 on HotelsLocation, location. A short walk to Dotombori and every street you walk down has something going on. In the heart of the dining and clubbing area, but when in your room you wouldn’t know it.
Comment from Hotel Management
5 Jan 2020 by Hotel KANADE, Hotel Management
Thank you for staying with us.
Thank you for your review.
I am also glad to have a very good score.
We look forward to your use again.
Thank you very much.
by A verified traveler
Posted 21 Oct 2019 on Hotels
Very nice and reasoning price. Great location
Comment from Hotel Management
21 Oct 2019 by Hotel KANADE, Hotel Management
Thank you for your stay.
Thank you for your satisfaction.
We look forward to seeing you again.
Thank you very much.
by A verified traveler
Posted 20 Apr 2019
Hotel receptionists are very friendly and helpful.
Comment from Hotel Management
21 Apr 2019 by HOTEL KANADE Osaka Shinsaibashi, Hotel Management
Thank you for staying at our hotel.
We are very happy that you are satisfied with our hotel.
Thank you for the feedback and we will do our best for better service.
by A verified traveler
Avoid
Posted 15 Apr 2019 on HotelsThis place was appalling.
First, it's a Japanese love hotel, which means you can book in 2 hour slots... I was not aware of this when I first viewed this hotel.
The bathroom was not clean at all.. when I brought this up with reception they told me it couldn't be helped... They can't even come and give it another clean??
When I replied :( via the 'are you happy with your check-in' email, they wrote the complaints had been resolved when it hadn't, and wrote I had a problem with the view, which I didn't. It's a complete game to them to keep my money. I don't think this hotel should be on this website.
I didn't stay in the end, I just took the train back home to Tokyo a day early.
0/10 - Disgusting service.
Comment from Hotel Management
19 May 2019 by HOTEL KANADE Osaka Shinsaibashi, Hotel Management
Thank you for the feedback and we are very sorry that you are not satisfied with our hotel.
But our hotel is not a love hotel.
We are doing our best to make our hotel better.
by A verified traveler from Glasgow
Posted 25 Mar 2019 on Hotels
Great location for shops and restaurants.
Easy check in and friendly staff.
Good amenities and a spacious shower and bathroom
Breakfast delivered to room
Comment from Hotel Management
25 Mar 2019 by HOTEL KANADE心斎橋, Hotel Management
Thank you for using it.
Thank you for your feedback.
looking forward to seeing you coming again.
by A verified traveler
Posted 2 Mar 2019 on Travelocity
Comment from Hotel Management
2 Apr 2019 by HOTEL KANADE Osaka Shinsaibashi, Hotel Management
Thank you for staying at our hotel.
We are happy that you had a nice time here.
We keep making effort to make our service better.
Thank you for the feedback.
by A verified traveler
Posted 16 Feb 2019
Comment from Hotel Management
2 Apr 2019 by HOTEL KANADE Osaka Shinsaibashi, Hotel Management
Thank you for staying at our hotel.
We are happy that you had a nice time here.
We keep making effort to make our service better.
Thank you for the feedback.
