Ratings based on 20 Verified Reviews

4.8 out of 5
86% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Dec 2024
5 out of 5
by A verified traveler

Posted 29 Nov 2024
Absolutely incredible!
5 out of 5
by A verified traveler from Honolulu

Posted 29 Mar 2024
Food was good and plentiful unlike in the past where you left dinner hungry.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Dec 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Apr 2019 on Hotels
5 out of 5
by A verified traveler from USA

Posted 3 Oct 2018 on CheapTickets
My wife and I had such a wonderful time here. The staff were absolutely first class and attended to our every need. The room was a nice size and very comfortable. The hot springs, both in on our balcony and the larger shared baths, were incredibly relaxing, clean, and well appointed. The food, both breakfast and dinner, deserve its own 5 star rating. Dinner was 5 courses and we had some amazing cocktails including one with plum liquor made on site. Both dinner and breakfast were substantial and perfectly reflective of Japanese cooking using seasonal and local ingredients. We can’t wait to come back. A word of advice: take the Joetsu Shinkansen from Tokyo to Jomo-Kogen, buy the tourist bus pass and take it to Minakami then Syoubun. Also lots of great outdoor activity in the area if you like to hike, ski, raft, etc.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 May 2018 on Hotels
5 out of 5
by A verified traveler

Posted 7 Apr 2024
ウェルカムドリンクがあり、 ご飯も凄く美味しかった。 特に朝食は今まで泊まった宿の中で1番豪華だった。 また数年後に泊まりに行きたい! 最高!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Jul 2023
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jun 2021 on Hotels