Ratings based on 189 Verified Reviews

4.0 out of 5
77% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 20 Nov 2024
The meals are great, pick up and drop off service really well organised.
Comment from Hotel Management
22 Nov 2024 by Grand Mercure Wakayama Minabe Resort & Spa, Hotel Management
Thank you very much for using Grand Mercure Wakayama Minabe Resort & Spa the other day.All the staff look forward to welcoming you again. Thank you very much for your valuable feedback.
3 out of 5
by A verified traveler

Posted 1 Oct 2024
Comment from Hotel Management
2 Oct 2024 by グランドメルキュール和歌山みなべリゾート&スパ WEB担当, Hotel Management
michael様先日はグランドメルキュール和歌山みなべリゾート&スパをご利用いただき、誠にありがとうございます。またのお越しを、スタッフ一同心よりお待ちしております。 貴重なご意見を誠にありがとうございました。グランドメルキュール和歌山みなべリゾート&スパWEB担当
4 out of 5
by A verified traveler

Room choice.

Posted 5 May 2024 on Hotels
I wanted to stay in a room on the south side.
Comment from Hotel Management
9 May 2024 by Grand Mercure Wakayama Minabe Resort & Spa, Hotel Management
Thank you very much for using Grand Mercure Wakayama Minabe Resort & Spa.We apologize for not meeting your expectations.
4 out of 5
by A verified traveler

Posted 8 Apr 2024 on Wotif
Nice place, but a little far away from everything if travelling by transport other than your own car.
Comment from Hotel Management
8 Apr 2024 by グランドメルキュール和歌山みなべリゾート&スパ 総支配人・スタッフ一同, Hotel Management
この度は、数あるホテルの中からグランドメルキュール和歌山みなべリゾート&スパをお選び頂き、誠にありがとうございます。又、その際のご感想をお寄せいただき重ねてお礼申し上げます。交通の便に関しまして、ご不便をおかけし申し訳ございません。また機会がございましたら、お越し頂けますと幸いでございます。ありがとうございました。
1 out of 5
by A verified traveler

Posted 7 May 2022
it is not worth of paid amount the location is nice if you rent a vehicle it is ok to go to town and have some foods the breakfast was very expensive that have no many choices to eat i do not think it is four star, they charge 1000 yen for my 2 years old child each day even it is triple bed room and i did not order any extra bed
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Jul 2021 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Apr 2021 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Nov 2019
5 out of 5
by A verified traveler

Posted 24 Oct 2019 on Hotels
The decoration is very old and there was no heating, it was ok but not worth the price definitely. Also the WiFi was terrible
5 out of 5
by A verified traveler from Nagano ken Shiojiri shi

Posted 11 Aug 2019
The room and the view are beautiful