Ratings based on 36 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
4.4 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
A wonderful stay
Posted 28 May 2023 on HotelsWe had an amazing time here, everyone was SO friendly. The onsen was lovely and the rooms had everything we needed.
The staff were really lovely and took time to show us the best bits about town, they made sure we saw the fireflies and the mechanical clock, plus great places to eat.
Friendly not flashy.
by A verified traveler
Posted 5 Feb 2019
The staff were pretty unfriendly, and at reception insisted we pay again even though we had already paid through Expedia. Only after about five minutes did the staff come back and tell us, oops, they'd been working off a bill for the wrong guest. There wasn't any apology. The room was barebones and the futons were thin and uncomfortable. The breakfast was so-so. There is no coffee maker in the room -- you have to pay extra for coffee from a machine. The baths were the only nice part of our stay, and very relaxing. I'd say mediocre overall.
by Dana
Outstanding Service!!
Posted 8 Apr 2017 on HotelsAmazing! We loved this hotel the most from our three week trip to Japan! The service was outstanding and the hot springs was beautiful. I would definitely come back.
by A verified traveler
Posted 14 Nov 2024
by A verified traveler
Posted 18 Sep 2024
モダンで綺麗なお宿でしたが、トイレの臭いが少し気になりました。
by A verified traveler
Posted 1 Aug 2024
by A verified traveler
一度は行ってみて、満足
Posted 31 Jul 2024 on Hotels温泉が良かった
朝食も美味しい。
by A verified traveler
Posted 11 Jul 2024
温泉が良かった
by A verified traveler
Posted 1 Jun 2024 on Hotels
by A verified traveler
Posted 20 May 2024 on Hotels
