Ratings based on 985 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Jan 2025
5 out of 5
by A verified traveler

Posted 22 Dec 2024
Great spacious rooms.
5 out of 5
by A verified traveler

Posted 10 Dec 2024
Great space in our room. Appreciated the free breakfast included. Room and hotel in general were clean. No valet available, but we appreciated being able to park temporarily in front during check in and the front desk explained where we could park.
Comment from Hotel Management
11 Dec 2024 by Laurie Brack AGM, Hotel Management
Dear Amanda,On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
5 out of 5
by A verified traveler from Kenosha

Posted 10 Dec 2024
The beds felt like heaven! Very easy check in! Hotel staff were very nice and helpful.
Comment from Hotel Management
10 Dec 2024 by Laurie Brack AGM, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
5 out of 5
by A verified traveler

Posted 8 Dec 2024
Great staff and hotel. We'll visit again.
Comment from Hotel Management
10 Dec 2024 by Laurie Brack AGM, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
5 out of 5
by A verified traveler

Posted 7 Dec 2024
Love staying here as it’s so convenient to walk around Milwaukee!
Comment from Hotel Management
9 Dec 2024 by Laurie Brack, Hotel Management
Dear Sue,On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
5 out of 5
by A verified traveler

Posted 4 Dec 2024
Comment from Hotel Management
9 Dec 2024 by Laurie Brack AGM, Hotel Management
Dear Sarah,On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
5 out of 5
by A verified traveler

Posted 3 Dec 2024
We love staying at the Residence Inn. We get the 2 bedroom suite and it's perfect for our stay. We each have our own rooms, which are large and comfortable. This hotel is located in a place were there are many good restaurants to eat at.
Comment from Hotel Management
9 Dec 2024 by Laurie Brack AGM, Hotel Management
Dear Dolores,On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.I think our 2 bedroom suite are larger that some apartments, we're so glad you enjoy staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
3 out of 5
by A verified traveler

Posted 1 Dec 2024
The sofa bed in ubit 726 needs t be replaced. Itcis sta8ned, torn and sags. The kitchen granite is chipped and should be replaced as well. They have great breakfast options
Comment from Hotel Management
2 Dec 2024 by l, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our management. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
5 out of 5
by A verified traveler

Posted 1 Dec 2024
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Comment from Hotel Management
1 Dec 2024 by Laurie Brack AGM, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.