Ratings based on 988 Verified Reviews
3.1 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Great staff, excellent house keepers and receptionist! Well maintained rooms and property. Highly recommend!
by A verified traveler
Posted 21 Nov 2024
The Staff is incredible! Highly enjoy my time here!
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 17 Nov 2024
I love the customer service
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Nishaye RediResponse Specialist, Hotel Management
Dear Afsar, The staff at the Red Roof Inn Milwaukee Airport and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Sashauna RediResponse Specialist, Hotel Management
Hello Pamela,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Milwaukee Airport. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist
by A verified traveler
Posted 12 Nov 2024
Nice Rooms
by A verified traveler
Posted 11 Nov 2024
Room smells rusty, blankets are torn, couch and chairs top layer is gone ac or heater is rusty, sink water overflow and stays like that for about half an hour and if you feel like using it again the previous dirt will burst out.
I paid for 4 nights but spent 1 night and in the morning I asked for reimbursement for the rest of the nights and they refused to return anything it’s either stay in the unpleasant or lose.
I moved to another hotel spent for the rest of my stay.
I hope they make some kind of change in what is going on in this location.
Thanks
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Toujana RediResponse Specialist, Hotel Management
Hello Precious, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Milwaukee Airport and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for your review. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,ToujanaRed Roof Management RediResponse Specialist
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Samantha RediResponse Specialist, Hotel Management
Thank you for your positive rating, Aldrin. The staff at the RED ROOF INN MILWAUKEE AIRPORT and I were so glad we earned your 4/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
