Ratings based on 882 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Hotel Manager, Hotel Management
Dear Thomas,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager
by A verified traveler from Lomira
Posted 7 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for taking the time to share your thoughts. We appreciate your feedback and are sorry to hear that your experience was only average. We're committed to improving our services and hope to provide a better stay for you in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your review! We're delighted to hear that you enjoyed your stay and appreciate the positive feedback. We're always striving for excellence, so if there's anything we can improve for your next visit, please let us know. We look forward to welcoming you back!Sincerely, Hotel Manager
by A verified traveler
Posted 6 Nov 2024
Friendly staff and clean.
Comment from Hotel Management
6 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your kind words! We're thrilled to hear you found our staff friendly and the hotel clean. Your feedback is greatly appreciated, and we hope to see you again soon!Sincerely, Hotel Manager
by A verified traveler from Lutz
Posted 4 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback and for rating us 3 out of 5. We appreciate your input and would love to know more about how we can improve your experience. Please feel free to reach out to us directly.Sincerely, Hotel Manager
by A verified traveler
Posted 4 Nov 2024
Property was clean. Location was perfect for our visit. Rooms are somewhat dated but there again clean.
Comment from Hotel Management
5 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your review! We're delighted to hear you enjoyed our clean property and perfect location for your visit. We appreciate your feedback about the room decor and will work on improvements. We hope to welcome you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 4 Nov 2024
Staff is wonderful
Comment from Hotel Management
4 Nov 2024 by Hotel Manager, Hotel Management
Dear Nichole,Thank you for your lovely feedback! It has been a great pleasure having you as our valued guest. We are immensely grateful for your appreciation. We are delighted to read that you enjoyed the friendly service delivery extended to you by the team. We look forward to the pleasure of serving you during future stays with us.Sincerely, Hotel Manager
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Hotel Manager, Hotel Management
Dear John,Thank you for your stay and the glowing 5-star review. Knowing that our guests recognize and value our efforts is incredibly uplifting. Your high rating serves as a strong motivator for our entire team. Ensuring guest satisfaction is our utmost priority, and we eagerly anticipate the opportunity to welcome you back shortly! Sincerely, Hotel Manager
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Hotel Manager, Hotel Management
Dear Karyn,Thank you so much for your amazing four-star rating! We are thrilled you had an exceptional experience at our hotel. We pride ourselves on providing top-notch service and amenities to our guests. Your satisfaction is our priority, and we are grateful for your recognition. We look forward to welcoming you back in the future for another outstanding stay. Sincerely, Hotel Manager
by A verified traveler
Posted 29 Oct 2024
The staff was super helpful, the room was clean but there were certain things that were a little inconvenient, vending machines were broken, only one elevator for multiple floors which was slow, couldn't bring our breakfast up to our room, etc. Minor things but wanted to give honest feedback. Again, the staff and cleanliness were great though!!!!
Comment from Hotel Management
29 Oct 2024 by Hotel Manager, Hotel Management
Dear Jessica,Thank you for your honest feedback! We’re glad to hear that our staff provided helpful service and that you found your room clean. We appreciate your comments about the inconveniences, such as the broken vending machines and the slow elevator. Your insights are valuable as we work to improve our guest experience. We hope you enjoyed your stay overall, and we look forward to the opportunity to welcome you back for an even better visit!Sincerely, Hotel Manager
