Ratings based on 986 Verified Reviews

3.4 out of 5
81% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Nov 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Nov 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Nov 2024
4 out of 5
by A verified traveler

Posted 4 Nov 2024
The beds were not that comfortable and for being on the 8th floor, we had a not so great view out of our window of the fire escapes, electrical equipment and top of the parking lot. We felt a bit like we were in jail. Also, the pool area needed more chairs and a clock, so you knew how long you were in the pool. The breakfast was pretty good, typical hotel buffet fare. Attendant was friendly and attentive. Overall, not bad for the location and the price.
5 out of 5
by A verified traveler

Posted 2 Nov 2024
I love it here
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Oct 2024
4 out of 5
by A verified traveler from Chicago

Posted 25 Oct 2024
Right price, right location parking nor expensive. Front desk staff amazing. Yonah Dokarker
5 out of 5
by A verified traveler

Posted 22 Oct 2024
Comment from Hotel Management
22 Oct 2024 by MK, Hotel Management
Thank you for taking a moment to share your experience. I am happy to hear you found the Hampton Inn & Suites Milwaukee Downtown to your liking. Making you happy makes us happy. If there’s anything we can do to make your stay better next time, talk to any member of our team and we’ll strive to ensure you’re 100% happy. We look forward to welcoming you back soon.
1 out of 5
by A verified traveler

Posted 14 Oct 2024
Our room had no heater and the TV was broken. We asked for a refund so we could move on, but did not get one because we booked through Expedia. We were promised 10,000 Hilton Honors points and have never gotten those. The management would not give us a new room. Our room had four bed pillows and half the stuffing was missing in three of them . The hotel was dirty, old, and needs updating. I will not stay here again.
Comment from Hotel Management
22 Oct 2024 by MK, Hotel Management
Thank you for taking the time to share about your recent stay with us, and we are sorry you were unhappy with your guest room/suite. We strive to provide a warm, friendly, and reliable experience that makes guests happy, and I will address your feedback directly with our team.
4 out of 5
by A verified traveler

Posted 13 Oct 2024
Parking was difficult but doable. Room was nice enough but hotel could use update.
Comment from Hotel Management
13 Oct 2024 by MK, Hotel Management
Thank you for your feedback. We're sorry to hear that you experienced issues during your stay. We strive to provide a comfortable and enjoyable experience for all our guests. We appreciate your input and hope to welcome you back to Hampton Inn & Suites Milwaukee Downtown in the future.