Ratings based on 340 Verified Reviews

4.2 out of 5
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Nov 2024
easy to check in and out, staff is friendly
5 out of 5
by A verified traveler from St Charles

Posted 15 Nov 2024
Nice clean hotel. Good pool and hot tub. Bar with food options.
5 out of 5
by A verified traveler

Posted 4 Nov 2024
nice hotel
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Oct 2024
4 out of 5
by A verified traveler from Nashville

Posted 16 Oct 2024
Don't book this through Expedia! The hotel is good, one of the nicest in the area. Its location right next to the highway is safe and convenient but charmless. But the communication between Expedia and the hotel was so bad. Expedia charged us for an optional breakfast but the hotel had no record of it (when contacted, Expedia claimed the hotel included free breakfast which was obviously false based both on the hotel's and Expedia's website). Then we got double charged for the room, the kicker being that the hotel charged us $30 LESS than Expedia. The room was stylish and you could tell it had been updated; the bathroom was similarly updated but a little less polished. Bed was very comfortable and bottled water provided. It's in an area of middling hotels and a solid choice--we'd stay here again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Oct 2024
4 out of 5
by A verified traveler

Posted 8 Oct 2024
Front desk staff is great.
5 out of 5
by A verified traveler

Posted 29 Sep 2024
Ashley at the desk was amazing, friendly and helpful with a great smile at the end of my long travel day. The bar has a safe and friendly vibe. Rebooking for my return trip now.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Sep 2024
5 out of 5
by A verified traveler

Posted 21 Sep 2024
I enjoyed the atmosphere, the energy & customer service of the employees.