Ratings based on 1,289 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
All good
by A verified traveler
Posted 1 Dec 2024
by A verified traveler
Posted 25 Nov 2024
.
by A verified traveler
Posted 22 Nov 2024
Reasonable rates and close to the airport
Comment from Hotel Management
22 Nov 2024 by NA, Hotel Management
Dear John,Thank you for your feedback! We're glad to hear that you found our rates reasonable and appreciated the convenience of our location near the airport. We strive to provide both value and accessibility for our guests, and it's great to know we met your expectations. We hope to welcome you back for another stay in the future!Warm regards,Denise LindnerAssistant General ManagerBest Western Plus Milwaukee Airport
by A verified traveler
Posted 13 Nov 2024
by A verified traveler
Posted 5 Nov 2024
Overall was a very nice stay, personal for the trip to airport and back very attentive.
Comment from Hotel Management
6 Nov 2024 by na, Hotel Management
Dear Kelly,Thank you for sharing your experience! We're thrilled to hear you had a pleasant stay and appreciated the attentiveness of our airport shuttle team. We look forward to welcoming you back for another seamless and comfortable visit. Safe travels!Sincerely,Denise LindnerAssistant General ManagerBest Western Plus Milwaukee Airport
by A verified traveler
Posted 29 Oct 2024
My favorite place
Comment from Hotel Management
8 Nov 2024 by na, Hotel Management
Dear Marcelina,Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that you enjoyed your stay and appreciated [specific positive aspects, like our breakfast, friendly staff, or comfortable rooms]. It means a lot to our team to know that our efforts made your visit memorable.We look forward to welcoming you back soon, and if there’s anything special we can prepare for your next stay, please let us know. We’d love to make your next visit even more enjoyable!Warm regards,Denise LindnerAssistant General ManagerBest Western Plus Milwaukee Airport
by A verified traveler
Posted 27 Oct 2024
Definitely not what we expected as a Best Western. Standard has dropped. Even the pillows shrunk. Property dark and dirty. Hot tub as we walked by was cloudy with a film of god knows what. Disappointed. The only good thing is that it is close to the airport.
Comment from Hotel Management
27 Oct 2024 by na, Hotel Management
Dear Neil,Thank you for sharing your feedback with us. We’re truly sorry to hear that your experience did not meet your expectations. Cleanliness and comfort are our top priorities, and it’s concerning to hear about the condition of the property and the hot tub.We appreciate your comments about the location, but we understand that this does not make up for the other issues you faced. Please know that we take guest feedback seriously and will address your concerns with our team to ensure improvements are made.If you decide to stay with us again, we hope to provide a much better experience. Thank you for bringing this to our attention.Safe travels,Denise LindnerAssistant General ManagerBest Western Plus Milwaukee Airport
by A verified traveler
Posted 26 Oct 2024
Nice and quiet right near the airport. Perfect for my travel
Comment from Hotel Management
26 Oct 2024 by NA, Hotel Management
Dear, Nathan,Thank you for your feedback! We're delighted that our quiet location near the airport made your travel more convenient. It’s great to know we provided a comfortable spot for your stay, and we look forward to welcoming you back on your next trip!Sincerely,Denise LindnerAssistant General ManagerBest Western Plus Milwaukee Airport
by A verified traveler
Posted 24 Oct 2024
Non smoking room smelled like former smoker room. Hallway smoke detector low battery beeping all night long.
Comment from Hotel Management
25 Oct 2024 by na, Hotel Management
Dear Paul,Thank you for your feedback, and we sincerely apologize for the inconvenience you experienced during your stay. We strive to maintain a smoke-free environment in all our non-smoking rooms, and we will address any lingering odors to ensure our rooms meet the highest standards. Additionally, we regret the disruption caused by the hallway smoke detector and will ensure our maintenance team promptly checks and resolves such issues to prevent future occurrences. Your comfort is our priority, and we appreciate your bringing this to our attention so we can make necessary improvements.Sincerely,Denise LindnerAssistant General ManagerBest Western Plus Milwaukee Airport
