Ratings based on 309 Verified Reviews

4.4 out of 5
87% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 4 Jan 2025
Lovely location
Comment from Hotel Management
4 Jan 2025 by Woburn Reservations Team , Hotel Management
Hi Darren, Thank you for taking the time to leave a rating and review. We're pleased to see that you enjoyed your stay and that you found our hotel to be in an ideal location! We hope to see you soon.Kind regards, MollyWoburn Reservations Team
5 out of 5
by A verified traveler

Posted 21 Dec 2024
Excellent service
Comment from Hotel Management
23 Dec 2024 by Matt, Hotel Management
Hi Suzanne,Thank you for your wonderful review. We're really glad to hear we provided excellent service during your stay. We hope to welcome you back soon!Kind RegardsMattThe Woburn
5 out of 5
by A verified traveler

Posted 10 Dec 2024
We booked for 1 nights stay and extended to 2! It was an absolutely fantastic experience we had a courtyard room which I thoroughly recommend, everything was amazing the staff were attentive and professional and the food was great. We shall most definitely be returning. Thanks for a wonderful stay.
Comment from Hotel Management
10 Dec 2024 by Rory, Hotel Management
Thank you so much for your lovely review, Dee!We're so happy to hear about your visit and we cannot thank you enough for being such a wonderful guest!We look forward to your next visit, hopefully soon!Kind Regards,The Woburn
2 out of 5
by A verified traveler

Posted 8 Dec 2024
Comment from Hotel Management
9 Dec 2024 by Rory, Hotel Management
Thank you kindly for leaving a review with us, Ross.If you have any comments to share about your stay that would help us improve our score in the future, that would be greatly appreciated.Kind Regards,The Woburn
3 out of 5
by A verified traveler

Posted 1 Dec 2024
Although an 'Executive room', it was small, cold and not very good.
Comment from Hotel Management
3 Dec 2024 by Rory, Hotel Management
Thank you kindly for your review, Chris.It's a shame that the room size and quality did not live up to your expectations.We'd appreciate if you get in touch with us directly, and we can discuss your stay in more detail.Kind Regards,The Woburn
5 out of 5
by A verified traveler from Pingchen city

Posted 28 Nov 2024
Good
Comment from Hotel Management
30 Nov 2024 by Imani , Hotel Management
Hi,That's great, thank you for your review.Kind regards,Imani Woburn Reservations
5 out of 5
by A verified traveler

Posted 21 Oct 2024 on Hotels
Comment from Hotel Management
21 Oct 2024 by Rory, Hotel Management
Thank you very much for your review, Linda!We hope you stay again soon!Kind Regards,The Woburn
4 out of 5
by A verified traveler

Posted 20 Oct 2024 on Hotels
Comment from Hotel Management
21 Oct 2024 by Rory, Hotel Management
Thank you kindly for your review, Fraser!It's great to see you enjoyed the majority of your stay, but if you have any feedback that will help us earn a 10/10 review in the future, we would love to hear from you.Looking forward to your next stay!Kind Regards,The Woburn
3 out of 5
by A verified traveler

Would not stay again

Posted 15 Oct 2024 on Hotels
Quite a disappointing stay, we don't go away that often and always look forward to it. The meal at night was really nice but the breakfast was very poor, there was very little choice on the Continental side and only sourdough bread which my Husband does not like, we ordered our cooked breakfast and waited 40 mins for it, apparently due to a large party! We certainly won't be returning
Comment from Hotel Management
16 Oct 2024 by Imani , Hotel Management
Hi Debbie,Thank you for your feedback. We apologise that our hotel was not up to standard and can assure you that this type of service is not typical for us.We hope that whilst the breakfast was not great, you enjoyed other aspects.Kind regards,Woburn Reservations
5 out of 5
by A verified traveler

Great Service!

Posted 14 Oct 2024 on Hotels
Great little stay as we had a business meeting in the area the next day. My partner felt unwell during his stay and the lovely blonde gentleman on reception was extremely helpful offering us ginger tea and ginger biscuits to help settle his stomach, it was very much appreciated! Would definitely recommend.
Comment from Hotel Management
16 Oct 2024 by Imani , Hotel Management
Hi Leanne,Thank you for your rating, we are so happy to see this.We are glad you had a great stay and hope to welcome you back at another time.Kind regards,Woburn Reservations