Ratings based on 483 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jan 2025
The location is great but It is a bit pity for the condition of inside of the property including the level of cleanliness in bathroom
Comment from Hotel Management
18 Jan 2025 by Grace, Front Office Manager, Hotel Management
Dear Seung, Thank you for sharing your feedback. We're glad to hear that you enjoyed the location. However, we sincerely apologise that the condition of the property and the level of cleanliness in the bathroom did not meet your expectations. Your comments are valuable, and we will address these issues with our team to ensure a better experience for future guests. We hope to have the opportunity to welcome you back and provide you with an improved stay.Kind Regards,
by A verified traveler
Posted 5 Jan 2025
Good sized apartment, kitchen had basic utensils etc. ensuite door was broken, room service once a week with no vacum in apartment and fridge made loud humming noise. The location was good to most things and being on the 29th floor the view was good. Had to pay extra for parking.
Comment from Hotel Management
18 Jan 2025 by Grace, Front Office Manager, Hotel Management
Dear Stephanie, Thank you for sharing your feedback. We’re glad to hear that you enjoyed the size of the apartment, the kitchen amenities, and the great location with a beautiful view from the 29th floor.We sincerely apologise for the issues you encountered, including the broken ensuite door, the fridge noise, and the lack of vacuuming in the apartment. Please know that if you ever need additional housekeeping services during your stay, such as vacuuming, you can contact reception, and we would be happy to send someone to assist you promptly.We also appreciate your understanding regarding the extra parking charge, which reflects the competitive pricing in the area. Thank you again for your feedback, and we hope to welcome you back soon for a more comfortable experience.Kind Regards,
by A verified traveler
Posted 24 Nov 2024
The Milton is a wonderful property, clean, comfortable and has transport and dining within easy walking distances. We stayed for 7 nights and loved it, fantastuc views & was quiet as well. The staff are amazing, could not fault it.
Comment from Hotel Management
4 Dec 2024 by HM, Hotel Management
Hi Raewyn, We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.
by A verified traveler
Posted 27 Oct 2024
Good view of the river
Comment from Hotel Management
30 Oct 2024 by Gurinder , Hotel Management
Dear Cecilia, We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Gurinder Kaur Front Office Manager
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Gurinder Kaur, Hotel Management
Dear Tania, We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Gurinder KaurFront Office Manager
by A verified traveler
Posted 16 Sep 2024 on Hotels
It was ok, the bathroom smelt a little. Disappointed that only has queen bed and no tv in bedroom.?? Location is excellent
Comment from Hotel Management
23 Sep 2024 by Gurinder, Hotel Management
Dear Leanne,Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.
by A verified traveler
Posted 15 Sep 2024 on Wotif
Good stay, clean and good amount of space.
The bad - dirty towel in room, looked to have make-up smeared on it and still wet.
Quite upsetting that parking wasn't included. 40 bux for a night...
Comment from Hotel Management
23 Sep 2024 by Gurinder, Hotel Management
Dear Wyatt,We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Gurinder KaurFront Office Manager
by A verified traveler
Posted 14 Sep 2024
Clean and good location.
Comment from Hotel Management
23 Sep 2024 by Gurinder, Hotel Management
Dear Caroline,We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Gurinder KaurFront Office Manager
by A verified traveler
Posted 6 Sep 2024 on Wotif
Comment from Hotel Management
10 Sep 2024 by Gurinder Front Office Manager, Hotel Management
Dear Melinda, Thank you for taking the time to share your recent experience through Expedia. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.
by A verified traveler
Posted 11 Aug 2024
Great place to attend a game or a show at the Suncorp Stadium
Comment from Hotel Management
16 Aug 2024 by Gurinder, Hotel Management
Dear Maria,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We are delighted to learn that you had a memorable stay and we appreciate your kind praise of our team members. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you again for your time.We look forward to welcoming you back to The Milton Brisbane in the near future.Sincerely,GurinderFront Office Manager
