Ratings based on 973 Verified Reviews
3.4 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Dec 2024
Some of the bedding could use an upgrade.
by A verified traveler
Posted 14 Dec 2024
Friendly staff. Affordable accommodations near shopping mall.
Comment from Hotel Management
17 Dec 2024 by Customer Care Team, Hotel Management
Dear Kathy, thank you for your kind words! We're happy to hear that you enjoyed our friendly staff and found our location convenient and affordable. We hope to welcome you again on your next visit!Best regards,Customer Care Team
by A verified traveler
Posted 12 Dec 2024
Excellent price for a safe and convenient place to stay.
Comment from Hotel Management
17 Dec 2024 by Customer Care Team, Hotel Management
Dear Kathy, thank you for sharing your experience! We're thrilled to hear that you found our location both safe and convenient and that you felt you received excellent value. We hope to welcome you again soon!Best regards,Customer Care Team
by A verified traveler
Posted 8 Dec 2024
Comment from Hotel Management
9 Dec 2024 by Customer Care Team, Hotel Management
Dear Valerie, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Best regards,Customer Care Team
by A verified traveler
Posted 7 Dec 2024
Very clean and always respectful. Always my go to. Would recommend to anyone !
Comment from Hotel Management
9 Dec 2024 by Customer Care Team, Hotel Management
Dear Phillipmichael, thank you for your kind words! We're so happy to be your go-to choice and appreciate your recommendation. It's great to hear that you always enjoy a clean and respectful stay with us. We look forward to welcoming you back soon!Best regards,Customer Care Team
by A verified traveler
Posted 5 Dec 2024
Comment from Hotel Management
6 Dec 2024 by Customer Care Team, Hotel Management
Dear Tamela, we're ecstatic to receive your positive rating! Thank you for choosing our hotel; we're thrilled you had such a positive experience. We look forward to having you back with us soon! Best regards,Customer Care Team
by A verified traveler
Posted 5 Dec 2024
Comment from Hotel Management
6 Dec 2024 by Customer Care Team, Hotel Management
Dear Levi, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Best regards,Customer Care Team
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Customer Care Team, Hotel Management
Dear Jimmy, thank you so much for the positive rating. We hope you had an amazing experience and enjoyed every moment during your stay with us. We look forward to your next visit. Best regards,Customer Care Team
by A verified traveler
Posted 20 Nov 2024
Staff was very accommodating...
Comment from Hotel Management
21 Nov 2024 by Customer Care Team, Hotel Management
Dear Denise, thank you for highlighting our accommodating staff! We're glad to hear you had a positive experience, and we look forward to welcoming you again soon.Best regards,Customer Care Team
by A verified traveler
Posted 18 Nov 2024
We stayed in room 216 there was black mold in the shower. The counter by the sink had old toothpaste smeared around. We are not ones to complain so didnt bother. I travel with clorox wipes so i quickly cleand the room myself. It was a very nice touch with having 3 full beds in this room but i dont think we will return.
Comment from Hotel Management
19 Nov 2024 by Customer Care Team, Hotel Management
Dear Amanda, we sincerely apologize for the cleanliness issues you encountered during your stay. Mold and the condition of the bathroom are unacceptable, and we take your feedback seriously. Thank you for bringing this to our attention, and we will immediately address these concerns with our housekeeping team to ensure proper cleaning standards are met. We understand your disappointment, and we truly regret that your experience did not meet expectations. We value your feedback and hope to have the opportunity to provide a much-improved experience should you decide to stay with us again.Best regards,Customer Care Team
