Ratings based on 438 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Dec 2024
Clean
Comment from Hotel Management
19 Dec 2024 by Carissa, Hotel Management
Dear JeffreyThank you for taking the time to review our property. We appreciate all of our guests thoughts, ideas and comments. Hearing from our guests allows us to continue to provide the best in hospitality!
by A verified traveler
Posted 15 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Carissa, Hotel Management
Dear Dawn,Thank you for taking the time to review our property.We appreciate hearing from all of our guests and look forward to your next stay here with us.
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Carissa, Hotel Management
Dear Mike,Thank you for taking the time to review our property. We appreciate hearing all of our guests thoughts , ideas & comments. We look forward to your next stay.
by A verified traveler
Posted 24 Nov 2024
It was a sound in the room all night 214 . Its a little annoying for sleeping..
Comment from Hotel Management
26 Nov 2024 by Carissa, Hotel Management
Hi Dionne,Thank you for taking the time to review our property. We appreciate all our guests thoughts, comments and ideas.I will personally inspect 214 regarding this sound, thank you for bringing it to our attention. Anytime something in a room does not make you fully satisfied, please feel free to call the desk by dialing 0 and we will take care of it immediately! The only issues we can fix are ones we know about so thank you for letting us know!
by A verified traveler
Posted 24 Nov 2024
Nothing special about this place. The rooms are outdated, but clean. The staff is nice.
Comment from Hotel Management
26 Nov 2024 by Carissa, Hotel Management
Dear Salvatore,Thank you for taking the time to review our property. We appreciate all of our guests thoughts and comments. yes the property is due to a full Renovation Spring 2026 which is already scheduled. We do our very best to ensure cleanliness and fully trained & friendly staff. We hope you return once our renovation is complete or anytime before! We look forward to your next stay!
by A verified traveler
Posted 16 Nov 2024
Everything was nice .. the room had a bit of a lady bug problem there were about 15-30 ladybugs in the room on the ceiling and windows
Comment from Hotel Management
18 Nov 2024 by Carissa, Hotel Management
Dear Wren,Thank you for taking the time to review our property. I am sorry about the lady bugs, because we are in a wooded area once in a while as it comes to the end of the fall we get a few lady bugs. I will alert Housekeeping and maitenance that you see lady bugs.We look forward to having you back again soon!
by A verified traveler
Posted 16 Nov 2024
There was no shower gel when we called no answer I had an appointment in the morning came back 11:06 my key was canceled I paid 388.00 I don’t this I’ll do this again to much money poor service
by A verified traveler
Posted 15 Nov 2024
Everything was Perfect. Check-In was Smoothe, Facility was Clean, friendly Staff.
Comment from Hotel Management
15 Nov 2024 by Carissa, Hotel Management
Hi Teresa,Thank you for taking the time to review our property. It is important to us to hear all of our guest, thoughts , ideas and concerns so that we can continue to provide the very best in hospitality. We look fwd to seeing you on your next stay!
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Carissa, Hotel Management
Dear Mike,Thank you for taking the time to review our property. We appreciate hearing all of our guests thoughts, comments and ideas. It enables us to continue to provide excellent hospitality!
by A verified traveler
Posted 10 Nov 2024
I really liked how it was set away from all the hub bub but yes still convenient and easy for dining options including delivery by local restaurants. Staff was wonderful and welcoming and bed and pillows offered the good might sleep that was so needed. Thank you!
Comment from Hotel Management
11 Nov 2024 by Carissa, Hotel Management
Dear Michele,Thank you for taking the time to review our property. We appreciate all of our guests thoughts and ideas allowing us to continue to provide the best in hospitality.
