Ratings based on 451 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
3 Nov 2024 by Tim/ Owner, GM, Hotel Management
Hey Miss Donna! We are so glad you chose us and so very appreciative of you taking your time and effort to share your great experience! BEST and highest compliment! Thank you and we will look ditto serving and further impressing you every time you are with us
by A verified traveler
Posted 21 Oct 2024
The bed was awesome! The bathroom could have been much cleaner on the floor but not horrible - just some extra attention
Comment from Hotel Management
23 Oct 2024 by Tim Owner/GM, Hotel Management
Hey Amber! We are so appreciative of your business and for taking the time and effort (the utimate compliment) to share your experience with the world! As a live in owner, we and our staff are very grateful for the feedback and knowledge that we are meeting and exceeding your needs so THANK YOU! See you next time!
by A verified traveler
Posted 17 Oct 2024
No frills property. Friendly staff.
Comment from Hotel Management
17 Oct 2024 by Tin/ Owner GM, Hotel Management
Hey Kathleen, thanks for the opportunity to serve you and for taking the time to share your thoughts and experience with others. We’re so grateful you chose us and glad you had an excellent experience. We look forward to the next time we get the opportunity to serve you and find more ways to impress you..
by A verified traveler from Toledo
Posted 15 Oct 2024
it was fine...convenient to Baxter and surrounding sites...
Comment from Hotel Management
16 Oct 2024 by Tim/GM/Owner, Hotel Management
Hey Robert! Thanks SO MUCH for choosing us and for allowing us to be part of your Maine experience! We are thrilled you enjoyed your stay..we work very hard to that end! We look forward to seeing you next time and further impressing you!
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
13 Oct 2024 by Tim/Owner, Hotel Management
Hi Kenneth and thank you so much for choosing us and for sharing your thoughts and experience! We appreciate your business and your feedback!
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
7 Oct 2024 by Tim/Owner, Hotel Management
Hi Diane: Thank you for choosing us and for sharing your thoughts from your experience. We are used to getting higher marks, though and your review does not indicate any specific issues... we are grateful for your business and look forward to the opportunity to serve you again.
by A verified traveler from Longview
Posted 3 Oct 2024
A hostess/staff member was very nice and informative, after hours (5pm?). They are trying to add upgrades to a hotel that shows its age. Still a decent place to stay.
Comment from Hotel Management
3 Oct 2024 by Tim/Owner, Hotel Management
Hi Eric and thank you for choosing us and for sharing your thoughts. I am not certain what is meant by after hours/5? Our staff are here until 11 pm daily and I am live in owner so I am here during off desk hours to care of any guests needs...but yes, our staff are great, friendly and informative so I am glad to see you mention that. And yes, the building is older but there is not a part of it we have not renovated and upgraded over my 22 year tenure and we continue to do that, as is necessary. Thank you again for choosing us and for the 4 star review! It is nice to know we are exceeding guests needs!
by A verified traveler
Posted 1 Oct 2024
Rooms are well kept, good WiFi, quiet at night and nice pool
Comment from Hotel Management
2 Oct 2024 by Tim. Owner/GM, Hotel Management
Hey Baldwin! THANK YOU so much for choosing us, for allowing us to host you and for taking the time to share your thoughts and experience...HIGHEST form of praise...we know how busy you are! We are thrilled to have met and shared time with you and will look forward to finding new ways to exceed your expectations every time you are in our "neck of the woods"!
by A verified traveler
Posted 29 Sep 2024
Very worn down. Smelled like deodorizer everywhere. Was expensive for a motel w/o much for amenities (indoor pool was closed. No outdoor pool)
Comment from Hotel Management
29 Sep 2024 by Tim/Owner/GM, Hotel Management
Hi Marie: I am sorry, but your comments are completely errant. As Owner who lives in the hotel, this is my life and I take exceptional care of our property as you will see from most 4 and 5 star reviews here and on numerous other sites. The pool is open...always: we keep a cover on it to keep chlorine and heat and moisture under control...if you ask our staff, they will roll the cover back, it takes 15 seconds...we had it opened a few times for guests today. And that deodorizer you smell, is because we had a contract with a paving crew that just left and I cleaned the carpets in the 10 rooms they occupied, so that was carpet cleaner you smelled. I am sorry you misinterpreted these items and if you asked our staff (or are still here) we would be more than happy to accomplish anything for you.
by A verified traveler
Posted 27 Sep 2024
Comment from Hotel Management
28 Sep 2024 by Tim/Owner, Hotel Management
Many many thanks Richard for choosing us and allowing us to host you! Thank you for taking the time to share your great experience...it truly means a great deal and my staff and I put all we have into making our property the very best it can be for you...Truly gratifying to know our guests are experiencing exactly that. We look forward to seeing and serving you again and again!
