Ratings based on 748 Verified Reviews
2.8 Room cleanliness
3.1 Service & staff
2.6 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Manager, Hotel Management
Hello Neal,We are thrilled to hear that you had a wonderful stay at our hotel! Please don't hesitate to reach out if you have any further comments or need assistance in the future.
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Manager, Hotel Management
Hello Briana, We appreciate you choosing our hotel for your stay. If there's anything we can do to improve your experience next time, please reach out to us directly. We hope to welcome you back soon!
by A verified traveler
Posted 12 Oct 2024
very friendly staff and good accomodation
Comment from Hotel Management
16 Oct 2024 by Manager, Hotel Management
Hello misael,We appreciate your feedback regarding our friendly staff and accommodations. Your satisfaction is important to us, and we hope to welcome you back in the future for another enjoyable stay.
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
21 Sep 2024 by Manager, Hotel Management
Hello Ssbrina,We're sorry to hear that your experience didn't meet expectations. Please feel free to contact us directly so we can address any specific concerns you may have. We value your feedback and would love the opportunity to improve your impression of our hotel.
by A verified traveler
Posted 15 Sep 2024
Nice place to stay for cheap. Loved the laminate flooring! They had no breakfast nook or coffee, but they had microwaves in the bedrooms. Grateful it was clean and bug-free!
Comment from Hotel Management
16 Sep 2024 by Manager, Hotel Management
Hello Claire, We appreciate your feedback and are pleased to hear you enjoyed our laminate flooring. We strive to provide a clean and comfortable stay for all our guests. We encourage you to reach out to management directly with any further comments or concerns to ensure your future experiences meet your expectations.
by A verified traveler
Posted 8 Sep 2024
The hotel staff was very rude at the time of check in. They wouldn't let any of my friends come in for a quick second to use the bathroom without getting their Id checked. They then called the cops and we're threatening to fight my friends. They refused to give me a refund as well. Don't recommend staying here. Terrible service.
Comment from Hotel Management
9 Sep 2024 by Manager, Hotel Management
Hello Winnie, We are sorry to hear about your experience. We take all feedback seriously and strive to ensure the safety and security of all our guests. We recommend all visitors to follow our security procedures, and any issues can be addressed with the appropriate authorities. We appreciate your feedback and will use it to improve our services.
by A verified traveler
Posted 26 Aug 2024
Couldn't even get pizza delivered because they said there was somebody assaulted there and they don't deliver there anymore.
Comment from Hotel Management
28 Aug 2024 by Manager, Hotel Management
Hello Shannon, We apologize for any inconvenience this may have caused during your stay. Please feel free to reach out to management directly to address any concerns or feedback you may have regarding your experience. Your comfort and safety are our top priorities.
by A verified traveler
Posted 21 Aug 2024
Emergency situations only
Comment from Hotel Management
22 Aug 2024 by Manager, Hotel Management
Hello Kevin, We are sorry to hear that your experience did not meet your expectations. Your feedback is important to us, and we take all comments seriously to improve our services. We encourage you to reach out to our management team to further discuss your concerns.
by A verified traveler
Posted 19 Aug 2024 on Hotels
Comment from Hotel Management
23 Aug 2024 by Manager, Hotel Management
Hello Kelly,Thanks for choosing to stay with us. To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again.
by A verified traveler
Posted 10 Aug 2024 on Hotels
Comment from Hotel Management
13 Aug 2024 by Brand Experience Team, Hotel Management
Hi Angelic, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future. Natalie #Team6
