Ratings based on 995 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
It was honestly great. Easy parking. Clean fitness center and pool area. Loved my stay.
Comment from Hotel Management
25 Nov 2024 by Hotel Manager , Hotel Management
Dear Jeremy,Thank you for your wonderful review. We're thrilled to hear that you had a great experience with us. We're glad you enjoyed the easy parking, clean fitness center, and pool area. Our goal is an excellent experience for every guest, and we are pleased you were completely satisfied. We look forward to welcoming you back for another enjoyable stay!Sincerely, Vick Guest Service
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Hotel Manager , Hotel Management
Dear Guest,Thanks for the stay and great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again.Sincerely, Vick Guest Service
by A verified traveler
Posted 23 Nov 2024
The staff was OUTSTANDING
Comment from Hotel Management
23 Nov 2024 by Guest Service , Hotel Management
Dear Farrah,Thank you for your kind words! We're thrilled to hear that our staff made such a positive impression. We look forward to welcoming you back soon!Sincerely, Vick Guest Service
by A verified traveler
Posted 14 Nov 2024
The staff was incredibly helpful and kind! It made for an amazing stay
Comment from Hotel Management
15 Nov 2024 by Hotel Manager , Hotel Management
Dear Diana,Thank you for your wonderful review! We're thrilled to hear that our staff made such a positive impact on your stay. Providing helpful and kind service is our top priority, and we’re so glad it contributed to making your visit amazing. We look forward to welcoming you back for another fantastic experience.Sincerely, Vick Guest Service
by A verified traveler
Posted 11 Nov 2024
Room was clean. Beds are very comfortable. Breakfast was fabulous got a lot of variety to choose from. The worker who took care of the breakfast area was wonderful. He went out of his way to make sure all stations were full. He helped my grandson get cereal and carry it back to our table. Pool and hot tub well maintained. Would definitely stay here again.
Comment from Hotel Management
13 Nov 2024 by Guest Service , Hotel Management
Dear Susan,Thank you for the 5 out of 5 rating and your kind words! We're delighted to hear you enjoyed the clean, comfortable room and the fabulous breakfast variety. It’s wonderful to know that our breakfast attendant made a positive impact, especially helping with your grandson. We’re also glad you enjoyed the well-maintained pool and hot tub. We look forward to welcoming you back for another fantastic stay!Sincerely, Vick Guest Service
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Guest Service , Hotel Management
Dear Elizabeth,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Vick Guest Service
by A verified traveler
Posted 8 Nov 2024
Perfect place to enjoy
Comment from Hotel Management
9 Nov 2024 by Guest Service , Hotel Management
Dear Wayne,Thank you for the 5 out of 5! We're so happy to hear that you had a perfect experience. We look forward to welcoming you back for another enjoyable stay!Sincerely, Vick Guest Service
by A verified traveler
Posted 7 Nov 2024
The employees were very nice.
The hotel was clean.
Overall, it was a very pleasant experience.
We would definitely stay here again.
Only thing, the driveway to the hotel was not well marked and created a little bit of a road hazard.
Comment from Hotel Management
8 Nov 2024 by Guest Service , Hotel Management
Dear Robert,Thank you for the wonderful review! We're thrilled to hear you enjoyed the friendly service, clean atmosphere, and overall pleasant experience. We appreciate your feedback on the driveway, and our team will look into ways to improve visibility for a smoother arrival. We look forward to welcoming you back!Sincerely, Vick Guest Service
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Guest Service , Hotel Management
Dear David,It is greatly appreciated that you gave it a 5-star rating and shared such positive feedback. We are inspired to work even harder to deliver the best services and succeed in all we do because of your gratitude. Our aim is to provide excellent hospitality, something we are very proud of. It will be a pleasure to serve you once more.Sincerely, Vick Guest Service
by A verified traveler
Posted 2 Nov 2024
Boys weekend to Cooperstown. We had a blast. Hotel was perfect for me and my young sons. Pool was clean as was the room and public areas of the building.
Comment from Hotel Management
4 Nov 2024 by Guest Service , Hotel Management
Dear Shane,Thank you for sharing your experience! We're thrilled to hear that you and your sons had a blast during your boys' weekend in Cooperstown. It’s great to know you found the hotel perfect for your needs, and we appreciate your compliments on the cleanliness of the pool, room, and public areas. We hope to welcome you back for more fun memories in the future!Sincerely, Vick Guest Service
