Ratings based on 95 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Oct 2024
We stayed in a room with no windows. It was advertised as an apartment but it only had a bedroom and bathroom. Ok for one night but too depressing for more due to no windows.
Comment from Hotel Management
12 Oct 2024 by Sarah , Hotel Management
Thank you for staying with Indulge Apartments. Sorry we're unsure why this guest is confused, as the room is not sold as an "apartment" the actual name of the room, as advertised is "Studio Suite - No Balcony or Window - Skylight Only. "It is described as a hotel room. We have several apartments with full facilities available, however they have chosen the most cost effective option, and got exactly what was booked and advertised, and images show all facilities. Reviews like this are frustrating, as it is one of room type, so they received exactly as advertised.
by A verified traveler
Posted 11 Jun 2024 on Hotels
Only stayed one night the room was well fitted out and had all that one could need.
There are no windows and only the one door for entry which was ok as it stated this on the web site but for people who need to be able to access open spaces this is not the room for you.
We booked the room through Hotels.com so I was surprised when Indulge sent me an email wanting a copy of a government photo ID plus a full credit card details which I was very hesitant about supplying, in the end if I didn’t supply these details we could not have access to the room and I was sure about getting my money back.
Would I stay there again probably not as the run around getting a park and getting a key is not worth it.
Comment from Hotel Management
11 Jun 2024 by Sarah, Hotel Management
Thank you for staying with Indulge Apartments Stephen, we greatly appreciate it. Please note that it a requirement when staying at all hotels that you need to provide a credit card and identification for security. This is all explained in our policies displayed on Expedia for guests to see prior to booking with us. As we have minibars and allow guests to do restaurant chargebacks, we must ensure that we have a credit card on file to cover these costs, and unfortunately we have been victims of theft and damage in the past, so need to ensure that we are covered. And attaining a copy of a drivers licence is not only policy of our business, but is a contractual requirement that Expedia demands also.Thank you again for staying with Indulge.
by A verified traveler
Posted 11 May 2024 on Wotif
Great location, walkable everywhere, good restaurants snd no cabs or uber needed
Highly recommend
Comment from Hotel Management
11 Jun 2024 by Sarah, Hotel Management
Thank you for staying with Indulge Apartments, we greatly appreciate it.
by A verified traveler
Posted 25 Feb 2024 on Wotif
The property was in the heart of the CBD with everything within walking distance
by A verified traveler
Posted 18 Jan 2024 on Wotif
It's in the middle of town, which gave us limitless dining options. The property was also as good as new other than an issue with the bed which I'm sure will be fixed. The one bedroom apartment has a second bedroom. It has plenty of space to accomodate 4 people. Massive balcony.
Comment from Hotel Management
19 Jan 2024 by Jade, Hotel Management
Thank you for staying with us, we are so happy you enjoyed your stay with us and we hope to welcome you again soon.
by A verified traveler
Posted 28 Dec 2023 on Wotif
Bedrooms don't have windows, which takes a little getting used to.
Aircon in bedrooms was great.
Comment from Hotel Management
19 Jan 2024 by Jade, Hotel Management
Thank you for staying with us, we are so happy you enjoyed your stay with us and we hope to welcome you again soon.
by A verified traveler
Posted 18 Dec 2023 on Wotif
Comment from Hotel Management
19 Dec 2023 by SC, Hotel Management
Hello Sarah, we are disappointed that you didn't fully enjoy your stay, but you haven't left any comments as to why, if you could please let us know how we could have made your stay more enjoyable so we're able to improve all our guests experience for the future.
by A verified traveler
Posted 23 Nov 2023 on Hotels
Great location. Ideal to visit the many assorted restaurants and take a stroll along the Murray river
Comment from Hotel Management
19 Dec 2023 by SC, Hotel Management
Hello Alison,we are so please to see that you enjoyed your stay with indulge, and we thank you for leaving a good review.
by A verified traveler
Posted 6 Nov 2023 on Lastminute
I always stay here when in Mildura, CBD location, walk to restaurants and the rooms are always clean.
Comment from Hotel Management
19 Dec 2023 by SC, Hotel Management
Hello Craig,thank you for choosing to stay with Indulge apartments again and we are very glad to hear your stay was comfortable.
by A verified traveler
Posted 3 Oct 2023 on Hotels
Comment from Hotel Management
22 Oct 2023 by Jade, Hotel Management
Thank you for sending through your feedback. We are glad you enjoyed your stay
