Ratings based on 994 Verified Reviews

4.4 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Aug 2024 on Hotels
1 out of 5
by A verified traveler

Posted 20 Aug 2024
Extremely tired, needs a complete refurbishment. More an Ibis Budget 1 star than 4 stars. Having used this hotel lots of times over many years, I certainly won’t be back until it’s refreshed. Breakfast, don’t bother. The full English wasn’t! The bedroom room ceiling was disgusting, brown stains from I guess old water leaks. Room windows were small and started 2m above floor level, more a prison cell look than something inviting. Staff very average. Management needs to take a good look at itself for letting this gem go.
2 out of 5
by A verified traveler

Run down poor service

Posted 20 Aug 2024 on Hotels
Very run down, morning staff on checkout pretty rude
5 out of 5
by A verified traveler

Posted 17 Aug 2024 on Hotels
The accommodation was good very clean and the reception people were extremely helpful. The two bedrooms were upstairs, which can be difficult for older people.
4 out of 5
by A verified traveler

Posted 13 Aug 2024
Ok value for money but in need of a deep clean and upgrade.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Jul 2024 on Wotif
4 out of 5
by A verified traveler

Posted 19 Jul 2024
Our room was very spacious but in need of a face lift.
4 out of 5
by A verified traveler

Posted 13 Jul 2024 on Wotif
Property was in a great location, close to the shopping area. Is a little dated. We were up on the third floor so could hear noise in the street at night, but it wasn't late. Plenty of eating options near-by. Very comfy bed.
4 out of 5
by A verified traveler

Posted 12 Jul 2024 on Wotif
Location
5 out of 5
by A verified traveler

Posted 7 Jul 2024 on Wotif
Very convenient to shops & places we had to visit