Ratings based on 287 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Sep 2024
Good place to stay for one night.
by A verified traveler
Posted 4 Aug 2024
All the staff at the Riverside were amazing. Special shout-out to Suzanne who went above & beyond to make our stay so welcoming ❤️
by A verified traveler from Dallas
Posted 12 Jul 2024
Best staff.
by A verified traveler
Posted 30 Jun 2024
Exceptionally friendly and efficient staff.
Room a bit tired (with noisy air-con!).
by A verified traveler
Posted 23 Jun 2024 on Hotels
by A verified traveler from Charlotte Hall
Posted 28 May 2024
The hotel is exquisite and inviting. Although it is a very old building, it has immense charm.
Comment from Hotel Management
28 May 2024 by Julie, Hotel Management
Dear Brenda Thank you for taking the time to post your review and I do hope you visit us again soon.Kindest regardsJulie CampbellGeneral Manager
by A verified traveler
Posted 21 May 2024 on Hotels
Very friendly and helpful staff. Food first class, in quantity and quality. The room was very spacious with a comfortable bed. Would thoroughly recommend.
Comment from Hotel Management
25 May 2024 by Julie, Hotel Management
Dear GeoffThank you for taking the time to post your review. We are delighted that you enjoyed the food, service and your experience with us. We hope to welcome you back soon.Kindest regardsJulie CampbellGeneral Manager
by A verified traveler
Posted 18 May 2024
it was exactly what i was looking for, beautiful building
Comment from Hotel Management
25 May 2024 by Julie, Hotel Management
Dear KarenThank you for taking the time to post your review. We are delighted that you enjoyed your stay and hope to welcome you back soon.Kindest regardsJulie CampbellGeneral Manager
by A verified traveler
AMAZING staff!
Posted 6 May 2024 on HotelsI had a lovely large clean room. What impressed me more than anything else was that every single member of staff was unfailingly helpful and cheerful. It was so noticeable. nothing was a problem nor too much trouble.....never stayed anywhere where the staff were so good.
Comment from Hotel Management
7 May 2024 by Julie, Hotel Management
Dear Diane, Thank you for taking the time to write your lovely review and we are delighted that you enjoyed your stay with us.We love your accolade to the staff - Thank You!We look forward to seeing you in the near future.Kindest regardsJulie CampbellGeneral Manager
by A verified traveler
Posted 30 Apr 2024
Lovely breakfast
Comment from Hotel Management
7 May 2024 by Julie, Hotel Management
Dear Cindy, Thank you for taking the time to post your review and we are delighted that you enjoyed your stay with us especially the Breakfast!We look forward to seeing you in the near future.Kindest regardsJulie CampbellGeneral Manager