Ratings based on 219 Verified Reviews

3.2 out of 5
55% of guests recommend
3.3 Room cleanliness
3.7 Service & staff
2.8 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Oct 2024
5 out of 5
by A verified traveler

Posted 29 Sep 2024
Lovely historic place in the Heart of mildenhall,nice staff,comfortable bed,easy parking. Happy days!
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Sep 2024
2 out of 5
by A verified traveler

Posted 16 Sep 2024
Did not do breakfast nobody on desk tilll 9am
4 out of 5
by A verified traveler

Posted 10 Sep 2024
Staff were so friendly they made me feel very welcome! Located right in the center of town so has easy access to everything.
1 out of 5
by A verified traveler from North Las Vegas

Posted 4 Sep 2024
The room I had was less than basic accommodation. Active molds on the ceiling and the front desk/bar staff treated me like an inconvenience instead of a patron. While using the Wi-Fi they cut off the lights and unplugged the hotspot without warning. I had to ask multiple times for simple things like another towel after being out all day. I left a day earlier than booked because it was so bad.No breakfast as advertised. Zero stars.
4 out of 5
by A verified traveler

Posted 31 Aug 2024
No food available in the evening
1 out of 5
by A verified traveler

Posted 22 Aug 2024
Can’t say anything good all bad.
5 out of 5
by A verified traveler

Posted 19 Aug 2024
I stayed here for a night with my son rather than Bury st Ed and it was an excellent experience. The Hotel has a real charm and character. The rooms are clean. The decor maybe tired and sort of 90s chic. However the number 1 thing for us here was the fantastic staff .From the friendly lady at front of house who checked us in and explained things. The fantastic lady at the bar who showed us local eating choices and breakfast places . It was a real delight to stay here. Good staff make all the difference. I'd stay here again.
3 out of 5
by A verified traveler

Posted 19 Aug 2024 on Hotels
Bed wasn't very comfortable. Fault with toilet was fixed quickly