Ratings based on 966 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Lovely hotel, excellent staff and facilities, good size clean rooms, excellent breakfasts. Would stay again
Comment from Hotel Management
19 Nov 2024 by Ulrike Bödcher/ Reputation Manager, Hotel Management
Dear Kevin,thank you for sharing your experiences with us. We apprecite your positve review about our performances very much and would be delighted to welcome you back again on your next trip to Munich.Best regards – Ulrike Bödcher/ Reputation Manager
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Ulrike Bödcher/ Reputation Manager, Hotel Management
Hallo Julius,herzlichen Dank für Ihren Besuch und wir freuen uns über Ihre Bewertungen an dieser Stelle. Wir hoffen, Sie bald wieder begrüßen zu dürfen.Herzliche Grüße – Ulrike Bödcher/ Reputation Manager
by A verified traveler
Posted 6 Nov 2024
beautiful
Comment from Hotel Management
8 Nov 2024 by Ulrike Bödcher/ Reputation Manager, Hotel Management
Dear Giovanni,thank you very much for your visit and your feedback here for us.We are pleased to read that you were satisfied with our overall performance and we hope we can welcome you again in the future.Best regards - Ulrike Bödcher/ Reputation Manager
by A verified traveler
Posted 26 Oct 2024
Perfect location for attending a concert at the stadium and BMW welt. Our room’s air conditioning was broken, however, and the maintenance staff could not fix it. It made sleeping very uncomfortable during a mid-summer stay.
Comment from Hotel Management
4 Nov 2024 by Ulrike Bödcher/ Reputation Manager, Hotel Management
Dear Renita,thank you very much for your visit and for taking the time to provide feedback.We are pleased to see your reviews about the location and regret your impression of air condition situation. We apologize for the malfunction and feel sorry for the resulting restrictions. We assure you, that this was not a standard situation.Please visit us nevertheless again in the future, we look forward to welcome you.Kind regards – Ulrike Bödcher/ Reputation Manager
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Ulrike Bödcher/ Reputation Manager, Hotel Management
Hello Stephanie, thank you for being our guest and for your rating here. We are pleased to see your assessments and if there are indications of improvements, we would be very grateful to know them. Here we depend on the specific feedback from our guests. Please visit us still again in the future, we look forward to welcome you.Best regards – Ulrike Bödcher/ Reputation Manager
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Ulrike Bödcher/ Reputation Manager, Hotel Management
Dear Taylor, thank you very much for your visit and we are glad to see your valuations at this point. We hope we can welcome you soon again in the future.Best regards – Ulrike Bödcher/ Reputation Manager
by A verified traveler
Posted 13 Oct 2024
Great hotel
Comment from Hotel Management
14 Oct 2024 by Ulrike Bödcher/ Reputation Manager, Hotel Management
Dear Itisha, thank you very much for your visit and we are glad to see your valuations at this point. We hope we can welcome you soon again in the future.Best regards – Ulrike Bödcher/ Reputation Manager
by A verified traveler
Posted 12 Oct 2024
Hotel was beautiful, close to transportation in a great location. Room was nice and hotel
Bar was great!
Comment from Hotel Management
14 Oct 2024 by Ulrike Bödcher/ Reputation Manager, Hotel Management
Dear Hector,thank you for sharing your experiences with us. We apprecite your positve review about our performances and the location very much and would be delighted to welcome you back again on your next trip to Munich.Best regards – Ulrike Bödcher/ Reputation Manager
by A verified traveler
Posted 1 Oct 2024
Decent hotel. Very close to the subway station which was handy.
Comment from Hotel Management
2 Oct 2024 by Ulrike Bödcher/ Reputation Manager, Hotel Management
Dear Kevin,thank you very much for your visit and your feedback here for us.We are pleased to read that you were satisfied with our overall performance and we hope we can welcome you again in the future.Best regards - Ulrike Bödcher/ Reputation Manager
by A verified traveler
Posted 30 Sep 2024
Lovely hotel but the coffee machine was very dirty so couldn't use to get hot water for tea. The internet in my room was virtually non-existent.
Comment from Hotel Management
1 Oct 2024 by Ulrike Bödcher/ Reputation Manager, Hotel Management
Dear Hilary,thank you for taking the time to share your experience with us. We are pleased to hear that you enjoyed our hotel.However, we are very sorry that you had inconvenience with the coffee machine and internet in your room. Your feedback is very valuable to us as it helps us to continuously improve our service. Despite this experience, we hope to welcome you back soon and offer you a pleasant stay. With best regards,Ulrike Bödcher/ Reputation Manager
