Ratings based on 125 Verified Reviews

4.6 out of 5
80% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 6 Nov 2024
Great hotel, excellent service!
5 out of 5
by A verified traveler

Posted 3 Nov 2024
Great hotel, excellent service!
5 out of 5
by A verified traveler

Posted 31 Oct 2024
It was our first taste of all inclusive holidays and was a fantastic experience. Although we have nothing to benchmark it against we found it very good and the kids club was fantastic. Only criticism is we were shocked to experience how cold the pools were and that they weren’t being used.
5 out of 5
by A verified traveler

Posted 24 Oct 2024
Amazing place with great spot by the river followed by great service and courteousness
5 out of 5
by A verified traveler

Posted 1 Oct 2024
We visited with our two children aged 2 and 8 months. We were delighted to see so many activities laid on by the kids club. The facilities for children were great. The entertainment was very good. The spa facilities were amazing, we managed to take advantage of the hammam and really I enjoyed it.
5 out of 5
by A verified traveler from van nuys

Posted 17 Sep 2024
Very nice
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Sep 2024
5 out of 5
by A verified traveler

Posted 16 Jul 2024
Excellent visit. Wonderful staff and incredible hospitality. Restaurant choices spectacular and food was delicious!
3 out of 5
by A verified traveler from boston

Posted 8 Jul 2024
It is not same level of service that we experienced last year. Staff has been significantly reduced and you need to wait for buggy for a long time. They cut back entertainment significantly. Food is still good. They also cut serving staff at Park fora restraunt and eliminated international food section. Kids club - absolutely no supervison kids do not want to stay. We paid double what we paid 2022 and get quarter what we used to get. Absolutely not going back.
5 out of 5
by A verified traveler

Posted 6 Jun 2024 on Hotels
Excellent resort with a great range of activities for families including the amazing kids club and activities, beach, entertainment, indoor and outdoor pools. The food and service were great. The staff and guest assistants were amazing and extremely friendly. Thanks for a great stay - highly recommended!