Ratings based on 964 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
We enjoyed our stay very much! The staff was very friendly and provided excellent service!
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Alice Carnevali - Operation Manager, Hotel Management
Dear Ramin, Thank you for your recent stay at UIptown Palace and for your positive feedbackWe look forward to welcome you back during your future trip to MilanoKindest Regards
by A verified traveler from Dubai
Posted 19 Nov 2024
by A verified traveler
Posted 17 Nov 2024
Great place
Comment from Hotel Management
19 Nov 2024 by Alice Carnevali - Operation Manager, Hotel Management
Dear Vyachislav, Thank you for your recent stay at Uptown Palace and for your great feedbackWe are really happy to read you appreciate your stay with us and we look forward to welcome you back during your future trip to MilanoKindest RegardsAlice CarnevaliOperation Manager
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Alice Carnevali - Operation Manager, Hotel Management
Dear Salonee, Thank you for your recent stay at Uptown Palace and for your positive feedbackHope to welcome you back soonKindest RegardsAlice CarnevaliOperation Manager
by A verified traveler
Posted 9 Nov 2024
The service was a top
Comment from Hotel Management
11 Nov 2024 by Alice Carnevali - Operation Manager, Hotel Management
Dear Lurinet, Thank you for your recent sty at Uptown Palace and for your top score feedbackWe are really happy to read you appreciate our service and we look forward to welcome you back during your future trip to MilanoKindest RegardsAlice CarnevaliOperation Manager
by A verified traveler
Posted 9 Nov 2024
Nice quaint rooms. Helpful staff.
by A verified traveler
Posted 8 Nov 2024
by A verified traveler
Posted 5 Nov 2024
Nice hotel with very helpful staff. Rooms are very comfortable and the location is walking distance to major attractions, shopping and restaurants. Only eyesore and source of inconvenience is the ongoing construction of the subway in front of the property which isn't their fault. Had a wonderful and restful stay.
by A verified traveler
Posted 28 Oct 2024
Very small room
Comment from Hotel Management
29 Oct 2024 by Alice Carnevali - Operation Manager, Hotel Management
Dear David,Thank you for staying with us and leaving a review. We are deeply sorry you found the size of the rooml less than satisfactory. The feedback we receive from our valued guests, like you, enables us to target problem areas. We do apologize for any inconvenience that you have experienced. If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.Kindest RegardsAlice Carnevali
