Ratings based on 485 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Oct 2024
The property is a great place to stay for the price point, you can walk to the bus, tram or subway. The rooms themselves are a little dated but clean.
Comment from Hotel Management
15 Oct 2024 by Marco De Maria - Operation Manager , Hotel Management
Dear Melissa, thank you for sharing your experience at “Contessa Jolanda”. We are happy to know that you enjoyed our hotel. Thanks also for your notes: you have given us the opportunity to continue to improve our services.We hope your travels will bring you again to Milan and we will be glad to welcoming you in our hotel. Kind regards.Marco De Maria - Operation Manager - Unaway H&R Contessa Jolanda Milano
by A verified traveler
Posted 4 Sep 2024
Good hotel .Staff were very helpful
Comment from Hotel Management
10 Sep 2024 by Marco De Maria - Operation Manager - Unaway H&R Co, Hotel Management
Dear Christy, thank you very much for choosing our “Contessa Jolanda” and for taking your time to review your experience here with us. We are delighted to read your excellent comments and very happy to know that you have spent a pleasant stay. Looking forward to welcome you back in the future, we send you our best regards.Marco De Maria - Operation Manager - Unaway H&R Contessa Jolanda Milano
by A verified traveler
Posted 3 Aug 2024
Nearby all the supermarket 5 minute walk to Metro station
Comment from Hotel Management
20 Aug 2024 by Marco De Maria - Operation Manager - Unaway H&R Co, Hotel Management
Dear Ronak, thank you for sharing your experience about your stay at “Contessa Jolanda”. We are happy to know that you enjoyed our Hotel. We will be glad to welcoming you again and we send you our best regards.Marco De Maria - Operation Manager - Unaway H&R Contessa Jolanda Milano
by A verified traveler
Posted 2 Aug 2024
Overall much nicer compared to others
Comment from Hotel Management
20 Aug 2024 by Marco De Maria - Operation Manager - Unaway H&R Co, Hotel Management
Dear Ronak, thank you for your review.We are happy to know that you enjoyed our Hotel. In the hope of your travels will bring you again to Milan we will be glad to welcoming you at “Contessa Jolanda”. We send you our best regards.Marco De Maria - Operation Manager - Unaway H&R Contessa Jolanda Milano
by A verified traveler
Posted 2 Aug 2024
It seemed like you in your apartment. Staff is great. Walking distance to subway metro. Restaurants nearby. Supermarket nearby. Wifi poor in the rooms but great in hotel lobby. Will recommend to others.
Comment from Hotel Management
20 Aug 2024 by Marco De Maria - Operation Manager - Unaway H&R Co, Hotel Management
Dear Ronak, thank you very much for choosing our “Contessa Jolanda” and for taking your time to review your good experience here with us. We are delighted to read your excellent comments and very happy to know that you have spent a pleasant stay. Looking forward to welcome you back in the future, we send you our best regards.Marco De Maria - Operation Manager - Unaway H&R Contessa Jolanda Milano
by A verified traveler
Posted 11 Jul 2024
The hotel was fairly nice. The staff were excellent and very nice and helpful. The rooms were not very clean but also not incredibly dirty. Dust under all the furniture and in the corners and some stains in the couch but there were no bugs or anything like that. The kitchen was quite good and we used it often. The room was large and quite comfortable.
Comment from Hotel Management
12 Jul 2024 by Marco De Maria - Operation Manager - Unaway H&R Co, Hotel Management
Dear Lilian, we thank you for sharing your experience about your stay. We are happy to know that you enjoyed of our hotel.We have shared your reports with the Staff: you give us the opportunity to continue improve our services.In the hope of your travels will bring you again to Milan and we will be glad to welcoming you again, we send our best regards.Marco De Maria - Operation Manager - Unaway H&R Contessa Jolanda Milano
by A verified traveler
Posted 2 Jul 2024 on Hotels
Hotel reception appears to be modern but the rooms are very outdated with old furniture and the old appliances which were causing issues to not operate effectively. Further, during breakfast, the staff were not at all friendly and started clearing the breakfast before time.
Comment from Hotel Management
8 Jul 2024 by Marco De Maria - Operation Manager - Unaway H&R Co, Hotel Management
Dear Anonymus, we thank you for sharing your experience about your stay.We have shared your reports with the Staff: you have given us the opportunity to continue to improve our services.In the hope of your travels will bring you again to Milan and we will be glad to welcoming you again, we send our best regards.Marco De Maria - Operation Manager - Unaway H&R Contessa Jolanda Milano
by A verified traveler
Posted 29 May 2024
Comment from Hotel Management
3 Jun 2024 by Marco De Maria - Operation Manager - Unaway H&R Co, Hotel Management
Dear Patrycja, we would like to thank you for spending your precious spare time posting your good rating.In the hope of having you again as our guest, we send our best regards.Marco De Maria - Operation Manager - Unaway H&R Contessa Jolanda Milano
by A verified traveler
Posted 9 Apr 2024 on Orbitz
Confortable beds, big room. Air conditioning did not work. Shower head clocked so bad water pressure
Comment from Hotel Management
16 Apr 2024 by Marco De Maria - Operation Manager - Unaway H&R Co, Hotel Management
Dear Monica, thank you for sharing your experience at “Contessa Jolanda”. We are happy to know that you enjoyed our hotel. Thanks also for your notes: you have given us the opportunity to continue to improve our services.We hope your travels will bring you again to Milan and we will be glad to welcoming you in our hotel. Kind regards.Marco De Maria - Operation Manager - Unaway H&R Contessa Jolanda Milano
by A verified traveler
Posted 25 Nov 2023
The Hotel was very good and clean. Good breakfast.
Good location near the trams and underground systems.
Comment from Hotel Management
4 Dec 2023 by Marco De Maria - Operation Manager - Unaway H&R Co, Hotel Management
Dear Adil, thank you for sharing your experience about your stay at “Contessa Jolanda”. We are happy to know that you enjoyed our Hotel. We will be glad to welcoming you again and we send you our best regards.Marco De Maria - Operation Manager - Unaway H&R Contessa Jolanda Milano
