Ratings based on 962 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Massimo Polichetti, Hotel Management
Dear Jennifer,thank you very much for the positive rating!See you next time and kind regardsMassimo PolichettiHotel ManagerUNAHOTELS Century Milano
by A verified traveler from Miramar
Posted 2 Oct 2024
Staff in the front desk weren’t as friendly or helpful as expected, but the hotel was clean, safe, and walkable distance to the train station.
Comment from Hotel Management
4 Oct 2024 by Massimo Polichetti, Hotel Management
Dear Marile,thank you for your review.We understand your overall experience at UNAHOTELS Century was good, even if we are sorry you did not feel welcome from our staff. We hope to have the chance to host you once again in order to show you our high standard of customer service.See you soon Massimo PolichettiHotel ManagerUNAHOTELS Century Milano
by A verified traveler
Posted 27 Sep 2024
The building was completely covered with a white netting material that made it look like it was under construction. I was told there was no construction happening to the building and that the netting was for safety purposes. Not sure what that means. Also, the power went out for 3 to 4 hours and no one could get into their rooms. It appears the hotel did not have an emergency generator.
Comment from Hotel Management
5 Oct 2024 by Massimo Polichetti, Hotel Management
Dear John,Thank you for taking the time to leave your review, it is so important to us to hear your thoughts. First of all, please accept our sincere apologies that the service was not as you would have hoped. We pride ourselves on the Una Hotel service and take these comments very seriously. We really apologize for the unexpected issues that caused some troubles to our customersWe hope that these issues did not significantly impact your overall experience, and we would be grateful for another opportunity to provide you with a better experience in the future.Warmest regardsMassimo PolichettiHotel ManagerUNAHOTELS CENTURY
by A verified traveler from Aurora
Posted 11 Sep 2024
I loved staying in this hotel. The breakfast in great! It’s 2 blocks away from the central station! Bed is sooo comfy ! It’s very eco friendly! Staff are great! Restaurant in the hotel is sooo good!!
Comment from Hotel Management
14 Sep 2024 by Massimo Polichetti, Hotel Management
thank you so much for your lovely 5 star review. We are so pleased to hear you enjoyed our location and building and to hear you loved our Breakfast and Restaurant options too. Thank you again, and we hope to welcome you back to our Hotel!Massimo PolichettiHotel ManagerUNAHOTELS CENTURY
by A verified traveler
Posted 7 Sep 2024
Very Milan, chic, luxurious
Comment from Hotel Management
7 Sep 2024 by unahotels century, Hotel Management
Dear Jane,Thank you for taking the time to leave a review about your recent stay with us. We appreciate your feedback so much!We hope to welcoming you very soon in the near futureWarmest regardsMassimo PolichettiHotel ManagerUNAHOTELS CENTURY
by A verified traveler
Posted 6 Sep 2024
Nice staff who were very helpful.
Comment from Hotel Management
7 Sep 2024 by unahotels century, Hotel Management
Dear Jay,Thank you for taking the time to leave a review about your recent stay with us. We appreciate your feedback and are glad to hear that the Staff was kind and helpful!We hope to having you with us very soon in the futureWarmest regardsMassimo PolichettiHotel MangerUNAHOTELS CENTURY
by A verified traveler
Posted 30 Aug 2024
It’s a safe, clean and quiet location and the hotel it’s looks like brand new hotel and great service and very nice staff and highly recommended to our family and friends!
Comment from Hotel Management
31 Aug 2024 by Massimo Polichetti, Hotel Management
Dear Blakey,Thank you for your 5* positive review. We are pleased to hear you had a fabulous stay and that our colleagues looked after you! Thank you for taking the time to share your experience. We look forward to welcoming you in a not too distant future.Best regardsMassimo PolichettiHotel ManagerUNAHOTELS CENTURY
by A verified traveler
Posted 30 Aug 2024
Maybe restaurant needs a little more variety along with veg options but plenty of restaurants in walking distance so not much of issue
Comment from Hotel Management
31 Aug 2024 by Massimo Polichetti, Hotel Management
Dear Dharmesh,Thank you for your 5* positive review. We are pleased to hear you had a fabulous stay and thank you for your feedback Warmest regardsMassimo PolichettiHotel ManagerUNAHOTELS CENTURY
by A verified traveler
Posted 28 Aug 2024
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Comment from Hotel Management
29 Aug 2024 by Massimo Polichetti, Hotel Management
Dear Gavin,Thank you for letting us know how much you enjoyed it with your great comment!We look forwards to having you with us in the near futureBest regardsMassimo polichettiHotel ManagerUnahotels Century
by A verified traveler
Posted 26 Aug 2024
It was ok
Comment from Hotel Management
29 Aug 2024 by Massimo Polichetti, Hotel Management
Dear Alfio,I am pleased to read you had a good experience with us!We hope to see you once again!Warmest regardsMassimo PolichettiHotel ManagerUNAHOTELS CENTURY
