Ratings based on 962 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2024
Silvia who checked us in was so sweet and amazing. Everytime we walked through the lobby she would check on us. The hotel was super nice and would not hesitate to recommend or stay again. Loved our stay. Also the door man was so quick to help with our luggage and assist with the stairs. The gentlemen was so cordial and you could tell he took pride in his job.
Comment from Hotel Management
11 Nov 2024 by Alice, Hotel Management
Dear James,It's wonderful to learn that Silvia made such a positive impact on your stay at Nyx Hotel Milan. Our team members are indeed our greatest asset and your kind words will undoubtedly be a source of motivation for them.It's equally pleasing to hear you enjoyed the ambiance of our hotel and that our doorman was of great assistance to you. Their dedication to their role is indeed remarkable.We're delighted that your stay was enjoyable, and we're truly grateful for your recommendation. We look forward to welcoming you back in the future.Kind regards,Alice-Guest Relation
by A verified traveler
Posted 7 Nov 2024
We had to leave before breakfast was served and the hotel has a to go bag of breakfast goods for us.
Comment from Hotel Management
11 Nov 2024 by Alice, Hotel Management
Dear Julie,We're delighted to hear that our breakfast-to-go service was able to accommodate your early departure. At Nyx Hotel Milan, we always strive to cater to the needs of our guests, ensuring your stay is as comfortable and convenient as possible. Your kind feedback is much appreciated and we look forward to welcoming you back in the future.Best Regards,Alice-Guest Relation
by A verified traveler from Dulles
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Alice, Hotel Management
Dear Kato,Your top rating of Nyx Hotel Milan is truly appreciated. It's heartening to know that you had such a positive experience with us. We strive to provide the best services and we're delighted to know we met this expectation during your stay.Your feedback means a lot to us and encourages us to continuously improve. We hope to have the pleasure of welcoming you back in the not too distant future.Kind regards,Alice-Guest Relation
by A verified traveler
Posted 4 Nov 2024
What an amazing property! The art pieces truly make you ponder and laugh. We will be returning again in the future.
Comment from Hotel Management
6 Nov 2024 by Alice, Hotel Management
Dear Heather,Your kind words have truly brightened our day. It's delightful to hear that the unique art pieces at Nyx Hotel Milan, designed to spark thought and joy, have resonated with you. Your intention to revisit us in the future is a testament to the experience we strive to offer our guests. We eagerly await your return and look forward to making your future stays just as memorable, if not more.Best regards,Alice-Guest Relation
by A verified traveler
Posted 3 Nov 2024
Great staff . Great view of the park
Comment from Hotel Management
4 Nov 2024 by Alice, Hotel Management
Dear John,It is indeed heartening to read your positive feedback. Our staff will be pleased to learn that their efforts to provide excellent service have been recognised and appreciated. The view of the park is indeed one of the highlights of Nyx Hotel Milan, and we are glad it added to your experience.We look forward to welcoming you back for another memorable stay.Best Regards,Alice-Guest Relation
by A verified traveler
Posted 28 Oct 2024
Great quirky, modern property. A stones throw away from Milane Centrale station which was amazingly convenient - also right by tram and bus stops. Lovely little touches around the property like free arcade games and bits of art. Breakfast included a good selection - lots of sweet things like cake, especially!
I would definitely recommend it.
Comment from Hotel Management
29 Oct 2024 by Davide-Guest relation, Hotel Management
Dear Paramdeep,Your positive review is truly appreciated. It's delightful to hear that you found our property to be conveniently located, and that our unique touches, such as the art and arcade games, added to your enjoyment.We're thrilled you found our breakfast selection satisfying, especially the sweet treats. Your recommendation is the highest compliment we can receive.We would be delighted to welcome you back to Nyx Hotel Milan in the future.Best regards,
by A verified traveler
Posted 23 Oct 2024
Great location!
Nice rooms with fun decorations
Comment from Hotel Management
24 Oct 2024 by Alice, Hotel Management
Dear Cody,Your kind words about the location and room decoration of Nyx Hotel Milan are much appreciated. It's pleasing to hear that you've found our hotel's aesthetic appealing. As we constantly aim to provide our guests with unique and enjoyable experiences, your feedback motivates us to continue our efforts. We hope to have the pleasure of welcoming you back soon.Best Regards,Alice-Guest Relation
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
24 Oct 2024 by Alice, Hotel Management
Dear Robert,Your generous rating is greatly appreciated. It's delightful to know that your stay with us at Nyx Hotel Milan was a 5-star experience. Your feedback is a testament to our commitment towards ensuring a memorable stay for our guests. We will certainly share your kind words with our team, as it will undoubtedly serve as an encouragement to continue providing the high level of service we pride ourselves on.Looking forward to welcoming you back to our hotel in the near future.Best regards,Alice-Guest Relation
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Davide, Hotel Management
Dear Vianne,Your perfect rating is greatly appreciated. It is delightful to learn that you had an enjoyable stay at our hotel. Your satisfaction is our highest reward. We look forward to welcoming you back on your next visit.Kind regards.Davide- Guest Relation
by A verified traveler
Posted 17 Oct 2024
Would definitely stay again
Comment from Hotel Management
21 Oct 2024 by Davide, Hotel Management
Dear Nicholas,It brings us immense joy to learn of your positive experience at our hotel. Your willingness to return is indeed the highest praise we could ask for. We look forward to welcoming you back in the future.Best Regards,Davide- Guest Relation
