Ratings based on 656 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
Enjoyed our stay at this hotel. It was our first time to Milan and location was excellent. Staff was very friendly and offered recommendations for dining.
by A verified traveler
Posted 7 Nov 2024
by A verified traveler
Posted 1 Nov 2024
Our first time in Milan and this hotel was in a great location. Walking distance to the metro, shops, dining and best of all the Duomo. Staff was very friendly and room is spacious. We booked the room with the sauna and glad we did. Was relaxing after a long day of walking.
Comment from Hotel Management
1 Nov 2024 by Montenapoleone Suites , Hotel Management
Thank you so much for taking the time to share your wonderful experience with us during your first visit to Milan! We are thrilled to hear that you enjoyed our prime location, which makes it easy for our guests to explore the vibrant city and its remarkable attractions, including the iconic Duomo.It brings us joy to know that our friendly staff made a positive impact on your stay and that you found your room spacious and comfortable. We are particularly glad to hear you enjoyed the sauna; it is the perfect way to unwind after a day of exploring all that Milan has to offer.We look forward to welcoming you back on your next visit to Milan, and we hope to provide you with another memorable stay!Warm regards,Montenapoleone Suites Staff
by A verified traveler
Posted 23 Oct 2024
Very modern little dark but great service and good location. Bed is comfortable, good for staying two nights.
Comment from Hotel Management
26 Oct 2024 by Montenapoleone Suites , Hotel Management
Thank you for taking the time to share your feedback with us. We are delighted to hear that you appreciated our modern style, excellent service, and convenient location during your recent stay.We understand your concern regarding the lighting and will certainly take your feedback into consideration as we strive to create a welcoming and comfortable environment for all our guests. The comfort of our guests is important to us, and we will look into ways to enhance the lighting in the room.It is wonderful to hear that you found the bed comfortable and that our hotel was suitable for your two-night stay. Your satisfaction is our priority, and we are pleased that you had a positive experience overall.We appreciate your valuable input and hope to welcome you back for another enjoyable stay in the future.Warm regards,Montenapoleone Suites
by A verified traveler
Posted 5 Oct 2024
Dirty refrigerator
by A verified traveler
Posted 2 Oct 2024
by A verified traveler
Posted 1 Oct 2024
The location was walking distance to the Duomo and also to the Via Spiga shopping area. Close to the Santa Babila church and Metro. The staff was very nice and helpful. The room had a lot of space and a lovely balcony.
Comment from Hotel Management
13 Oct 2024 by Montenapoleone Suites, Hotel Management
Thank you so much for taking the time to share your delightful experience with us! We are absolutely thrilled to hear that you enjoyed our prime location, just a stone's throw away from the Duomo and the vibrant Via della Spiga shopping area. It is wonderful to know that you found ease in exploring the beautiful sights of Milan, including the nearby San Babila church.We take great pride in our team, and I will be sure to share your kind words with them; they will be delighted to know that their efforts made a positive impact on your stay. It is always our goal to provide a warm and helpful environment for our guests.We are also pleased that you appreciated the spaciousness of your room and the lovely balcony! Nothing beats enjoying a moment of relaxation while soaking in the views.Thank you once again for your thoughtful review. We would be absolutely delighted to welcome you back on your next visit to Milan!Warm regards,Montenapoleone Suites Staff
by A verified traveler
Posted 28 Sep 2024
Couldn’t get the room temperature low enough to my satisfaction. Also staff forgot to send me fan when I requested it.
Angela provided great client service.
All Staff was very helpful.
Will recommend to others.
by A verified traveler from Nottingham
Posted 11 Sep 2024
Lovely crow, outstanding location and place to stay in Milan. Absolutely I am gonna be there again.
Comment from Hotel Management
22 Sep 2024 by Montenapoleone Suites , Hotel Management
Thank you so much for your wonderful review! We are thrilled to hear that you found our hotel to be a lovely place to stay while visiting Milan. It brings us great joy to know that our outstanding location contributed to your enjoyable experience.We truly appreciate your kind words and your intention to return. It will be our pleasure to welcome you back for another delightful stayBest regards,Isabella
by A verified traveler
Posted 11 Sep 2024
Very convenient location close to all, clean and staff went above and beyond
