Ratings based on 562 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
Lovely staff and a great room.
by A verified traveler
Posted 21 Sep 2024
We only stayed here for a couple nights, but we loved it! It’s outside of the chaotic hustle and bustle of downtown but with plenty of walkable amenities and restaurants. The staff was extremely friendly and helpful! Definitely would recommend staying here if you’re in Milan!
by A verified traveler
Posted 8 Sep 2024
by A verified traveler
Posted 2 Sep 2024
Reasonably well located within walking distance (25 minutes) of the centre of Milan and connected by Metro which is 3 minutes away
by A verified traveler
Do not go there
Posted 20 Jul 2024 on HotelsTh worst!!
I've stayed 3 times here on this trip, each time worse than the before.
The air conditioning does not work properly, you can barely feel it.
The sink splashes everywhere and the sink drainage does not work properly.
The shower head is disgusting! And the safe broke down with no repairment for 2 nights. The wifi is soo slow
And they watered-down our body soap so i had to step out of the shower for the hand soap and use it while freezing cold since u cant get the soaps out the wall
by A verified traveler
Would not recommend
Posted 15 Jul 2024 on HotelsHorrible!!
The air conditioner did not work
The wifi did not work
The sink did not work properly and splashed everywhere every time
The shower head was dirty and ripped
The safe was broken for 2 out of the 3 nights
The hairdryer did not work
And there was barely any light, the room and the bathroom were really dark, would not recommend!!
by A verified traveler
Was ok
Posted 13 Jul 2024 on HotelsThe service was great and the room was ok, but the AC was non existent and in July in 30 + weather thats not so good, also we had to take out the thing that filter the water on the sink since they wouldn't go down otherwise and the shower water pressure is not that good
by A verified traveler
Posted 7 Jun 2024 on Hotels
by A verified traveler
Happy with the stay
Posted 20 May 2024 on HotelsGreat stay. The staff was very friendly. The check in and check out was very smooth. I was nervous about the valet parking after reading some of the reviews however there was no problem at all. The room was nice and clean, it had a hair dryer, fridge with free bottles of water.
by A verified traveler
Grubby room, needs overhaul
Posted 14 May 2024 on HotelsNot a good hotel! Staff were very unfriendly and rude for the most part (except the very nice guy at check-in). When I arrived, I checked in and found that my room had not been cleaned after the previous occupant. Eventually, I was given another room for the night but was told I would have to check-out by 10am to be moved to the correct room - unfortunately, at 10am this room was still not ready. I only had to wait 10 minutes for it to be cleaned but this is also a bit concerning aa it should take more than 10 minutes to properly clean a room. The room itself is fine but the air con did not work very well, there were ants on the floor and it clearly needs a good deep clean and refresh. Check-out was fine but I later realised I had left my (very expensive) engagement ring in the room - I returned to the hotel to collect it, initially I was not allowed back into the room to check for it even though I was told it had not been cleaned. I was only allowed to look in the room once the maid service had arrived - it was not there but once I was in the room, the bed had been stripped and the water bottle replaced - clearly someone had been in the room. My ring was nowhere to be found. I now have to make a police report. Overall, not a pleasant stay at all - would steer clear of this one.
