Ratings based on 328 Verified Reviews

4.4 out of 5
85% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Cheshire

Posted 20 Nov 2024
Located near Milano Centrale Train Station, M2M is a quiet and safe haven from the hustle and bustle of Milan.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Nov 2024
5 out of 5
by A verified traveler from Port Alberni

This traveler left a rating score only Posted 25 Oct 2024
4 out of 5
by A verified traveler

Posted 17 Oct 2024
Decent size room, compact but efficient bathroom, all clean and tidy. The property had everything thing I needed for a comfortable stay (comfy bed, climate control, TV, minibar, coffee maker, good soap/shampoo, etc). The location was very convenient to the central station making it easy to get to the airport. And a tasty continental breakfast brought to my door! The only 2 minor issues were the steps leading up to the small elevator (difficult to navigate a large suitcase but manageable) and a very perfumy smell in the room (I'm sensitive to scents).
5 out of 5
by A verified traveler from Frisco

Posted 14 Oct 2024
Enjoyed the close proximity to the train station
5 out of 5
by A verified traveler

Posted 14 Oct 2024
So convenient- near Centrale, and plenty of restaurants nearby if you don’t want to travel far. Rooms are clean and Flavia is a great host. Only complaint is that the area is a little noisy with truck traffic.
2 out of 5
by A verified traveler

Posted 11 Oct 2024
The smell from the washroom is terrible , it makes me headache everyday, and it is not fixable because it comes from the whole building . Staff is good and warm , nearby area is perfect , a lot of good dinning places surround , very convenient to take metro and train . If they can fix the toilet smell problem , it will be a perfect place to stay
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Jul 2024
5 out of 5
by A verified traveler

Posted 20 Jul 2024
The property manager was great at communicating how to enter the B&B prior to arrival. There are codes to enter the facility and the rooms, which makes it very convenient- no key cards to forget. The room itself was modern and had everything you needed. The complementary breakfast was phenomenal! They served fresh croissants and fresh squeezed orange juice (the juice was the best I’ve ever had!) The location is a bit removed from the hectic part of the city where the Duomo and shopping district are. The street is quiet and has businesses catering to local people. The hotel is located less than a 5 minute walk to the Metro, and the Duomo is only 3 stops away with no changes. I was so impressed with Milan’s underground train system. It was easy to use (just tap in the turnstile with ApplePay or similar), clean, and fast. I would definitely recommend this small, charming hotel to use as your home base when visiting Milan!
1 out of 5
by A verified traveler

becareful

Posted 16 Jul 2024 on Hotels
im totally disappointed with Hotels.com and M2M. they sent me a message that a code to open the main door was forwarded to me but i never receive it. i emailed both of them ahead of my arrival that i did not get the code but no one even responded. In the hotel message, they provided a number to call “at any time” (and this number is also posted at the front gate) but no one is answering. Luckily i asked one of the residents to let me in and when i got to floor 1, there was another M2M mobile number posted on the reception door. it took me several times to call both numbers until the second number responded. it was not even 6pm and i thought i have to book another hotel which will be more expensive and my phone was almost lowbat. Note this hotel reception closes at 1:30pm so becareful in booking a room